Inside Account Manager

AWC, Inc.•Plano, TX

7h•Onsite

About The Position

As an Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Technical Account Managers to grow your skills, expertise, and career development opportunities across the industry. Endless opportunities await to learn and contribute across diverse and exciting aspects of manufacturing, with new experiences every day.

Requirements

Must be a team player with the ability to work with cross-functional teams to achieve common goals
Sense of urgency, high energy with high accountability
Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
Be available and responsive immediately when needed
Willingness to be on call for after-hours & weekend support periodically

Nice To Haves

4-year bachelor’s degree / 2-year technical degree (preferred in Engineering)
2-5 years of industry experience
Base level knowledge of Electrical and Automation products, including but not limited to PLC’s, IO’s, Safety Devices, Enclosures, Motor Starters, Variable Frequency Drives, Pneumatics, Sensors, Panelboards, etc.
Basic understanding of electricity, panel design/wiring, manufacturing/OEM experience

Responsibilities

Responsible for building, developing, and retaining customers necessary to drive a high-performance sales team, along with ensuring succession for accounts.
Acknowledge & process customer’s Request for Quotes (RFQ) and Purchase Orders (PO)
Establish and manage customer requirements, including quote follow-ups and pro-expedite purchase orders.
Direct sales forecasting activities, analyzes account sales data, and promote sales.
Communicate with Outside Account Managers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accounts.
Review work processes to ensure that internal and external quality standards are followed and suggest improvements.
Examines ways to offer practical, creative alternatives that increase AWC’s chances of successfully closing orders at higher margins.