Inside Account Manager

AWC, Inc.•Atlanta, GA

3d•Onsite

About The Position

We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning. We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team. As an Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Outside Account Managers to improve your skills, expertise, and career development opportunities across the industry. Endless opportunities await to learn and contribute across diverse and exciting aspects of manufacturing, with new experiences every day.

Requirements

Must be a team player with the ability to work with cross-functional teams to achieve common goals
Sense of urgency, high energy with high accountability
Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
Willingness to be on call for after-hours & weekend support periodically
Practical working knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.)
Basic understanding of electricity, panel design/wiring, manufacturing/OEM experience

Nice To Haves

4-year bachelor’s degree / 2-year technical degree (preferred in an Engineering)
2-5 years of industry experience
Base level knowledge of Electrical and Automation products, including but not limited to PLC’s, IO’s, Safety Devices, Enclosures, Motor Starters, Variable Frequency Drives, Pneumatics, Sensors, Panelboards, etc.

Responsibilities

Responsible for building, developing, and retaining customers to support a high-performing sales team and ensuring account succession.
Acknowledge & process customer’s Request for Quotes (RFQ) and Purchase Orders (PO)
Establish and manage customer requirements, including quote follow-ups and proactively expediting purchase orders
Direct sales forecasting activities, analyze account sales data and promote sales
Communicate with Outside Account Mangers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accounts
Review work processes to ensure that internal and external quality standards are followed and suggest improvements
Examine ways to offer practical, creative alternatives that increase AWC’s chances of successfully closing orders at higher margins
Provide inside technical knowledge and conversion assistance in support of Technical Account Manager