Sales - Inside Account Manager

Jam • Folsom, CA

7d • Remote

About The Position

JAM Industries is seeking an Inside Account Manager to drive business growth by identifying new opportunities within their existing client base and uncovering new clients. The role focuses on customer acquisition through outbound calls, business referrals, and web leads. The Inside Account Manager will collaborate with partners and the sales team to introduce products, foster relationships, and support revenue goals. This position offers a career advancement opportunity in the Video Technology industry within a collaborative team environment.

Requirements

• Must be based in the Pacific or Mountain Time Zone (West Coast region preferred).
• Comfortable making outbound calls and connecting with new people daily.
• Strong interpersonal skills with the ability to build lasting relationships.
• Persuasive, goal-oriented, and self-motivated with a positive attitude.
• Excellent verbal and written communication skills.
• Proficiency with CRM systems (Salesforce, NetSuite) and Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams).
• Ability to multitask, prioritize, and manage time efficiently.
• Ability to work independently and collaboratively within a team.
• Tenacity to handle rejection and continue with enthusiasm and professionalism.

Nice To Haves

• Previous inside sales, outbound call center, Sales Development Rep, or related experience preferred.
• Knowledge of the video, pro-AV, or digital media industries is a strong plus.
• Bachelor’s degree in business, Communications, or related field is a plus.
• Familiarity with digital media management, IP/streaming, digital projection, or connectivity solutions is an advantage.
• Ability to occasionally travel to sales events or trade shows.

Responsibilities

• Cultivate, nurture, and strengthen relationships with partners and clients.
• Engage in proactive outreach to identify and develop new business opportunities.
• Understand customer needs and consultatively offer product solutions and services.
• Meet or exceed monthly, quarterly, and yearly revenue targets.
• Introduce and position new and existing products within a designated territory.
• Record all daily activities in CRM systems (Salesforce, NetSuite, etc.) with accuracy.
• Research leads using web searches, business directories, digital resources, and referrals.
• Collaborate with internal teams to create strategic approaches and deliver qualified opportunities.
• Track performance metrics to ensure consistent progress toward goals.
• Direct customers to appropriate resellers for demonstrations and events.
• Handle inbound prospect calls and convert them into business opportunities.
• Maintain a deep understanding of products, industry trends, and competitive landscape.
• Uphold and communicate brand identity and corporate positioning.

Benefits

• Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
• Wellness Incentive Program and Employee Assistance Program
• RRSP / 401(k) matching program
• Flextime, summer hours, paid vacation, and personal time off
• A casual, fun, and collaborative work environment
• Lively social calendar
• Generous employee discounts on our products
• Ongoing learning and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree