Sales - Inside Account Manager

Jam Industries•Novato, CA

11d•Hybrid

About The Position

JB&A, a division of JAM Since 1996, JB&A has grown to be a trusted distributor of Broadcast, Post-Production, Video Production, and Pro AV equipment. Join us in staying true to our mission of delivering only the best customer service. What You Will Do As an Inside Sales Representative, you will play a key role in driving business growth by identifying new opportunities within our existing client base and uncovering new clients. You will focus on customer acquisition through outbound calling, business referrals, and web leads. Working closely with partners and the sales team, you will introduce new and existing products, foster strong relationships, and support revenue goals. This is an exciting opportunity for a motivated sales professional to advance their career in the fast-paced world of Video Technology while being part of an exceptional, collaborative team.

Requirements

Must be based in the Pacific or Mountain Time Zone, with West Coast candidates preferred.
Comfortable making outbound calls and connecting with new people daily.
Strong interpersonal skills with the ability to build lasting relationships.
Persuasive, goal-oriented, and self-motivated with a positive attitude.
Excellent verbal and written communication skills.
Proficiency with CRM systems such as Salesforce and NetSuite, as well as Microsoft Office applications including Word, Outlook, Excel, PowerPoint, and Teams.
Ability to multitask, prioritize, and manage time effectively.
Ability to work both independently and collaboratively within a team environment.
Demonstrated resilience when facing rejection and the ability to remain enthusiastic and professional.

Nice To Haves

Previous experience in inside sales, outbound call centers, Sales Development Representative roles, or related positions preferred.
Knowledge of the video, Pro AV, or digital media industries is a strong asset.
Bachelor’s degree in Business, Communications, or a related field is an asset.
Familiarity with digital media management, IP/streaming, digital projection, or connectivity solutions is an advantage.
Ability to travel occasionally for sales events or trade shows.

Responsibilities

Cultivate, nurture, and strengthen relationships with partners and clients.
Engage in proactive outreach to identify and develop new business opportunities.
Understand customer needs and consultatively offer product solutions and services.
Meet or exceed monthly, quarterly, and annual revenue targets.
Introduce and position new and existing products within a designated territory.
Record all daily activities accurately within CRM systems, including Zoho and NetSuite.
Research leads using web searches, business directories, digital resources, and referrals.
Collaborate with internal teams to create strategic approaches and deliver qualified opportunities.
Track performance metrics to ensure consistent progress toward goals.
Direct customers to appropriate resellers for demonstrations and events.
Handle inbound prospect calls and convert them into business opportunities.
Maintain a deep understanding of products, industry trends, and the competitive landscape.
Uphold and communicate brand identity and corporate positioning.