Sales - Inside Account Manager

Jam • Novato, CA

12d • Hybrid

About The Position

JAM Industries is seeking an Inside Account Manager to join their JB&A division. This role is responsible for driving business growth by identifying new opportunities within the existing client base and uncovering new clients through outbound calling, business referrals, and web leads. The Inside Account Manager will work closely with partners and the sales team to introduce products, foster relationships, and support revenue goals. This is an opportunity for a motivated sales professional to advance their career in the Video Technology industry.

Requirements

• Must be based in the Pacific or Mountain Time Zone, with West Coast candidates preferred.
• Comfortable making outbound calls and connecting with new people daily.
• Strong interpersonal skills with the ability to build lasting relationships.
• Persuasive, goal-oriented, and self-motivated with a positive attitude.
• Excellent verbal and written communication skills.
• Proficiency with CRM systems such as Salesforce and NetSuite, as well as Microsoft Office applications including Word, Outlook, Excel, PowerPoint, and Teams.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to work both independently and collaboratively within a team environment.
• Demonstrated resilience when facing rejection and the ability to remain enthusiastic and professional.

Nice To Haves

• Previous experience in inside sales, outbound call centers, Sales Development Representative roles, or related positions preferred.
• Knowledge of the video, Pro AV, or digital media industries is a strong asset.
• Bachelor’s degree in Business, Communications, or a related field is an asset.
• Familiarity with digital media management, IP/streaming, digital projection, or connectivity solutions is an advantage.
• Ability to travel occasionally for sales events or trade shows.

Responsibilities

• Cultivate, nurture, and strengthen relationships with partners and clients.
• Engage in proactive outreach to identify and develop new business opportunities.
• Understand customer needs and consultatively offer product solutions and services.
• Meet or exceed monthly, quarterly, and annual revenue targets.
• Introduce and position new and existing products within a designated territory.
• Record all daily activities accurately within CRM systems, including Zoho and NetSuite.
• Research leads using web searches, business directories, digital resources, and referrals.
• Collaborate with internal teams to create strategic approaches and deliver qualified opportunities.
• Track performance metrics to ensure consistent progress toward goals.
• Direct customers to appropriate resellers for demonstrations and events.
• Handle inbound prospect calls and convert them into business opportunities.
• Maintain a deep understanding of products, industry trends, and the competitive landscape.
• Uphold and communicate brand identity and corporate positioning.

Benefits

• Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
• Wellness Incentive Program and Employee Assistance Program
• RRSP / 401(k) matching program
• Flextime, summer hours, paid vacation, and personal time off
• Generous employee discounts on our products
• Ongoing learning and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree