Inside Account Manager (iAM)

HP•Rio Rancho, NM

10d

About The Position

This role is responsible for proactively reaching out to potential customers, initiating sales conversations, building relationships, and guiding prospects through the sales process. The role involves leveraging in-depth product knowledge, effective communication, and persuasive skills to identify customer needs, address concerns, and ultimately close deals. The role often collaborates with marketing and other sales team members to drive revenue growth, meet targets, and contribute to the organization's overall sales strategy.

Requirements

High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field.
Business Development
Business Planning
Business To Business
Cold Calling
Consultative Selling
Cross-Selling
Customer Relationship Management
Inside Sales
Marketing
Merchandising
Outbound Calls
Phone Sales
Product Knowledge
Sales Process
Sales Prospecting
Sales Strategy
Salesforce
Selling Techniques
Telemarketing
Upselling
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Nice To Haves

Certified Inside Sales Professional (CISP)

Responsibilities

Identifies and researches potential leads through various sources, including cold calls, online research, and networking, to build a strong pipeline of potential customers.
Evaluates leads' needs, budget, and decision-making authority to determine their potential as qualified opportunities for the sales team.
Develops a deep understanding of the products or services offered, stay up to date with new features and enhancements, and effectively communicate their value propositions to prospects.
Leads market penetration campaigns while training and coaching other inside sales representatives.
Delivers compelling presentations and demonstrations of products or services, tailoring them to meet the specific needs and interests of each prospect.
Manages and updates CRM systems or sales tracking tools to document interactions, track leads' progress, and ensure the sales process is efficiently managed.
Stays informed about industry trends, competitors, and market developments to adapt sales strategies and better position the organization's offerings.
Collaborates with marketing, customer support, and product teams to gather information, address customer inquiries, and provide feedback on customer needs and preferences.
Provides regular sales reports and updates to supervisors, detailing progress, challenges, and opportunities, while also analyzing sales data to identify trends and areas for improvement.