Inplant Manager (Sheetfed Ink)

INX International Ink Co.•Indianapolis, IN

9d•Onsite

About The Position

We are seeking an Inplant Manager to work at our customer's site. This person will serve as a liaison between INX and the customer and will be responsible for many functions, including maintaining INX's on-site ink room and making ink. As an Inplant Manager, you will be responsible for performing technical service, color matching, ink production and dispensing ink, manufacturing batches of ink up to 150 lbs, performing Quality Control tests on site-manufactured batches, inventory management and monthly consignment counts, maintaining customer satisfaction by superior service, maintaining sound relations with customers, ensuring that the INX representative understands any technical problems encountered by customer, resolving them immediately and documenting appropriately, directing, coordinating, and planning the activities of INX Inplant Technicians, communicating and training all INX Inplant Techs on operational procedures, assuring they are understood and implemented when applicable, and providing continued operational support and conducting inplant quality audits.

Requirements

High school diploma or GED equivalent
Excellent verbal, written, reading comprehension and math skills
Proficiency with Microsoft Suite programs and other computer skills
2 to 5 years in the ink industry
1 to 3 years supervisory experience
Perform technical service
Be able to match colors effectively and pass a color vision test
Manufacture batches of ink under 100 lbs
Perform Quality Control on incoming and on-site manufactured ink batches
Be responsible for inventory management, record-keeping and housekeeping

Nice To Haves

Previous lab, in-plant or warehouse experience
Customer service skills

Responsibilities

Performing technical service, color matching, ink production and dispensing ink
Manufacturing batches of ink up to 150 lbs
Performing Quality Control tests on site-manufactured batches
Inventory management and monthly consignment counts
Maintaining customer satisfaction by superior service
Maintaining sound relations with customers
Ensuring that the INX representative understands any technical problems encountered by customer, resolving them immediately and documenting appropriately
Directing, coordinating, and planning the activities of INX Inplant Technicians
Communicating and training all INX Inplant Techs on operational procedures, assuring they are understood and implemented when applicable
Providing continued operational support and conducting inplant quality audits