Inpatient Resource Navigator

St. Tammany Parish Hospital • Covington, LA

2d • Onsite

About The Position

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB SUMMARY:
The Inpatient Patient Navigator partners with the Care Coordination team, including RN Care Coordinators and Social Workers, to support patients throughout hospitalization and discharge. Serving as a patient advocate and resource, this role helps patients navigate the healthcare system, access services, overcome barriers to care, and address social determinants of health. The Navigator coordinates discharge planning, connects patients with community and post-acute resources, and collaborates with interdisciplinary teams to promote safe, patient-centered transitions of care, improve outcomes, enhance the patient experience, and support operational efficiency across St. Tammany Health System.

Requirements

• Current LA professional specific licensure - Licensed Practical Nurse (LPN), Respiratory Therapy, or Rehab Services
• Current Basic Life Support (BLS) from the American Heart Association
• Associate’s Degree or above in Nursing or other related Healthcare field
• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Ability to communicate with individuals to educate and facilitate problem-solving.
• Strong interpersonal skills and ability to work with community members from diverse backgrounds.
• Ability to work independently.
• Organizational skills and ability to maintain a database.

Nice To Haves

• Two (2) years of Acute Care Hospital, Emergency Dept, and/or Case Management experience.
• Bachelor’s Degree preferred

Responsibilities

• Serve as a patient advocate and resource.
• Help patients navigate the healthcare system, access services, overcome barriers to care, and address social determinants of health.
• Coordinate discharge planning.
• Connect patients with community and post-acute resources.
• Collaborate with interdisciplinary teams to promote safe, patient-centered transitions of care, improve outcomes, enhance the patient experience, and support operational efficiency.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree