Community Resource Navigator

Lutheran Services in Iowa•Waterloo, IA
•Hybrid

About The Position

If you're looking for a way to make a positive change in your community, LSI is looking for you. Join our team as a Community Resource Navigator today! The Community Resource Navigator will provide direct support services to LSI clients. The Navigator will assist clients in overcoming language and cultural differences and reducing barriers to work towards community integration and self-sufficiency. The Community Resource Navigator will use bilingual or multilingual skills to facilitate support clients in educational activities and workshops in order to maximize clients' understanding and utilization of LSI services and community resources. Communicate information to clients from educational classes, appointments, and paperwork. Work with community partners, volunteers, and other LSI staff to ensure high-quality services to clients in a plan of action that supports client goals.

Requirements

  • High school diploma/GED
  • 6 months related experience
  • Ability to communicate successfully in English and at least one other language to meet the needs of populations served.
  • Lived experience may be considered qualifying.

Nice To Haves

  • Daytime availability preferred.

Responsibilities

  • Provide direct support services to LSI clients.
  • Assist clients in overcoming language and cultural differences and reducing barriers to work towards community integration and self-sufficiency.
  • Use bilingual or multilingual skills to facilitate support clients in educational activities and workshops.
  • Maximize clients' understanding and utilization of LSI services and community resources.
  • Communicate information to clients from educational classes, appointments, and paperwork.
  • Work with community partners, volunteers, and other LSI staff to ensure high-quality services to clients in a plan of action that supports client goals.

Benefits

  • Competitive pay
  • 401(k) with employer matching contributions
  • Generous paid time off accrual, paid holidays and flex holidays
  • Flexible scheduling opportunities for many positions
  • Mileage reimbursement
  • Comprehensive insurance coverage, including health, dental, vision, and life insurance
  • Professional development and career growth opportunities
  • Complimentary Employee Assistance Program (EAP) services
  • Nationwide Pet Insurance
  • Rainy Day Pal support
  • Partnerships with Dupaco Credit Union
  • DailyPay advanced pay services
  • Public Service Loan Forgiveness and other student loan repayment assistance programs
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