Inpatient Acute Care Case Manager - Patient & Family Services - Full Time

SolutionHealth • Nashua, NH

3d

About The Position

The Acute Care Case Manager evaluates patients’ health status and the care capabilities of patients, families, and significant others to facilitate discharge planning. The case manager develops multidisciplinary, culturally appropriate, age-specific discharge plans and completes clinical reviews using internal criteria to determine the appropriate level of care and insurance coverage.

The role is part of Southern NH Medical Centers’ Patient and Family Services Department, which works to support continuity of care, communication, respect, and patient safety throughout admission and discharge. The department includes case managers, social workers, and interpreters.

Requirements

• Bachelor’s degree in a healthcare-related field or equivalent experience.
• Three to five years of case management-related healthcare experience.
• At least seven years of experience is required for candidates without a bachelor’s degree or nursing degree.

Nice To Haves

• ASN or BSN; preferred but not required.
• Experience with patient documentation in an EMR system.

Responsibilities

• Assess and identify patients’ needs during the discharge planning process.
• Provide resources and community referrals to support continuity of care.
• Coordinate care with families, providers, and the clinical team.
• Conduct utilization reviews.
• Evaluate patients’ health status and the care capabilities of patients, families, and significant others to facilitate discharge planning.
• Develop multidisciplinary, culturally appropriate, age-specific discharge plans.
• Complete clinical reviews using internal criteria for appropriate level of care and insurance coverage.

Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees.
• Short-term and long-term disability insurance.
• Life insurance.
• Pet insurance.
• Tuition reimbursement.
• 403(b) retirement savings plans.
• Continuous earned time accrual.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level