Innovation Technician

Terminix•West Sacramento, CA

About The Position

The Innovation Technician performs a combination of pest control, exclusion services, minor construction, and Thermal Acoustical Pest (TAP) insulation installation for residential and commercial customers. The role includes inspecting for pest activity, providing pest control services, installing and maintaining termite control systems, preparing and cleaning job sites, and assisting with minor repairs related to pest damage. Technicians communicate with customers about services and pest-control measures, perform wildlife removal and exclusion work, follow safety protocols, document services, and participate in training to stay current with industry trends, technologies, and regulations. Work may involve animals and insects, confined spaces, roofs, heights, scaffolding, mechanical parts, vehicles, electrical current, fumes, dust, and chemicals. The job requires outdoor and indoor work in local weather, use of personal protective equipment including an OSHA-compliant respirator, safe operation and upkeep of a motor vehicle and equipment, and frequent movement, lifting, and working in varied positions. The schedule is Monday through Friday, with Saturdays as needed.

Requirements

  • High school diploma or GED, related experience and/or training, or an equivalent combination of education and experience.
  • Valid driver’s license from the state of residence.
  • Available to work Monday through Friday and Saturdays as needed.
  • Solid reading, writing, and verbal communication skills, including the ability to present information in internal and external settings.
  • Basic math skills, including working with whole numbers, common fractions, and decimals, and ability to follow product-label mixing instructions.
  • Clean-shaven face so rebreathers can seal properly for safety.
  • Ability to move up to 50 pounds by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Ability to maintain balance while walking, standing, or crouching on narrow, slippery, or moving surfaces.
  • Ability to push and pull objects with sustained force using the upper extremities.
  • Ability to work indoors and outdoors in local weather and to sit, climb, balance, stoop, kneel, crouch, and crawl, including on stairs, ladders, scaffolding, ramps, and poles.
  • Ability to wear personal protective equipment, including an OSHA-compliant respirator.
  • Ability to safely operate a motor vehicle.
  • Obtain licenses or certificates required by federal, state, or local regulations; the company covers the cost.

Nice To Haves

  • Customer-facing experience preferred.

Responsibilities

  • Inspect properties to identify pest activity and perform pest control services for residential and commercial clients.
  • Install and maintain termite control systems.
  • Install TAP insulation, prepare job sites, and complete clean-up while ensuring quality service and customer satisfaction.
  • Assist with light construction, minor repairs, and replacements related to pest damage.
  • Explain services to customers, ensure customer satisfaction, and provide guidance on pest-control measures.
  • Perform exclusion services and wildlife removal, including setting up and building exclusion traps and following safety protocols.
  • Stay updated on industry trends, technologies, and regulations and participate in training.
  • Work around animals, insects, and termites, including in confined spaces.
  • Cut flashing and form hardware cloth to specifications, and remove animals trapped in exclusion devices.
  • Work from rooftops in a safety harness when needed for exclusion services and wildlife removal.
  • Complete production forms documenting services provided.
  • Safely operate a motor vehicle and keep it and other equipment clean.

Benefits

  • Benefits enrollment for full-time colleagues begins immediately upon hire, with benefits starting on day one.
  • Medical, dental, vision, disability, and life insurance.
  • 401(k) retirement plan with company-matching contributions.
  • Tuition reimbursement for full-time colleagues.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • Training and development programs.
  • Career growth opportunities and promotion from within.
  • Competitive pay; many roles offer performance incentives.
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