Innovation & Research Commons Student Assistant

Auburn University•Auburn, AL

2d•Onsite

About The Position

Auburn University Libraries is seeking applicants for the position of Student Assistant in the Innovation & Research Commons (I&RC) unit. This role supports faculty, staff, and students by contributing to the daily operations of the unit. Student assistants may work up to 20 hours per week, depending on operational needs. The I&RC Help Desk operates on Sundays from 1:00 p.m. to 8:00 p.m., Monday through Thursday from 12:00 p.m. to 8:00 p.m., Fridays from 8:00 a.m. to 6:00 p.m., and Saturdays from 9:00 a.m. to 6:00 p.m.

Requirements

Enrolled student at Auburn University
Must provide detailed availability for each day of the week within library operating hours

Nice To Haves

Demonstrated interest in public service and delivering high-quality customer service.
Ability to work collaboratively and interact professionally with faculty, staff, and students.
Strong interpersonal and communication skills.
Strong attention to detail and organizational skills.
Demonstrated dependability, including consistent attendance and punctuality.
Ability to multitask and work effectively in a fast-paced environment.

Responsibilities

Provide direct service to library patrons at the I&RC Help Desk, including checking technology equipment in and out, answering questions, and directing patrons as needed.
Assist patrons with wide-format printing.
Maintain a clean and organized workspace within the I&RC.
Assist patrons with the use of and provide basic troubleshooting for hardware, including but not limited to PC and Mac desktop computers, laser printers, wide-format inkjet printers, and flatbed and large-format scanners/plotters.
Assist patrons in locating microforms and operating microform reader/printers.
Conduct inventory and maintain lists of technology lending equipment.
Conduct inventory of the I&RC book collection.