Bristol West Injury Claims Attorney Representative

Farmers Insurance Careers•Oklahoma City, OK

7d•Hybrid

About The Position

Using claims systems to accurately document files, this role manages a diary and handles first and third party auto claims promptly, proactively and with a sense of urgency. Through training, continuously improves skill set directly applicable to this role including but not limited to claims investigation, liability determination, coverage confirmation, establishing damages, evaluating bodily injury claims with support from management, and negotiation of claims settlement.

Requirements

High School Diploma or Equivalent required.
Successful completion of claims training program required.
Insurance Adjusters License in states where applicable required.
One year experience in a customer service related position preferred.

Nice To Haves

Bachelors Degree preferred.

Responsibilities

Adjusts claims through professional, interpersonal interactions with key stakeholders. This may include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, members of the medical profession and all other persons incident to the investigation and processing of claims.
Conducts thorough investigations, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned claims.
Has the authority to make payment of assigned claims within prescribed limits.
Inspects damaged property and vehicles, and determines claims related damage.
Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
Determines and reports on subrogation potential.
May initiate the sale of salvage vehicles, personal property, and miscellaneous salvage items.
Reports theft, fraud, and arson losses as required to state and industry agencies.
Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks. Including training in claims investigation, liability determination, coverage confirmation, establishing damages, and negotiation of claims settlement.
Performs other duties as assigned.