Front Office Coordinator

Family Allergy & Asthma•La Grange, KY

10d•Onsite

About The Position

Founded in 1979, Family Allergy & Asthma is one of the nation’s leading allergy and asthma practice groups, serving patients across Arkansas, Florida, Illinois, Indiana, Kentucky, Missouri, Ohio, Pennsylvania, and Tennessee. With more than 100 allergists, we are dedicated to delivering high-quality, patient-centered allergy and immunology care. Our comprehensive services include allergy and asthma evaluation and treatment, environmental, food, and drug allergy testing, pulmonary function testing, high-risk food challenges, sublingual immunotherapy, aspirin desensitization, and food immunotherapy. The Injection Room Nurse (LPN/RN)/Front Office Coordinator is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company’s core values.

Requirements

Ability to fluently speak and read English
Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals
Ability to communicate effectively, verbally and written, with all levels of staff and patients
LPN: Diploma from an accredited LPN program
RN: Associate's degree from an accredited college or university
Current, valid, compact LPN or RN license in good standing to practice in the State of Kentucky
Current, valid CPR certification
Valid driver's license
Minimum of 1 - 2 years of related nursing experience

Responsibilities

Prepare the injection room area each morning
Administer allergy injections
Re-stock area, as needed, and order supplies through the approved clinical procedure
Complete daily log of charges and total at end of day
Collect co-pays and write out patient receipt
Re-order vials in a timely manner
Organize refrigerated vials in appropriate bins
Log daily refrigerator temperatures
Monitor shot cards monthly and discard expired vials
Ensure that consent forms are signed; explain shot room policies to new patients
Education of patients in first injection policy
Maintain and follow HIPAA policies and procedures
Stay the required 30 minutes after last injection is given before lunch or the end of the day
Clean toy and lobby area
Knowledge of all medications and IT treatment
Check emergency medications monthly and reorder, as needed
Effectively manage emergency procedures and protocols
Other relevant duties as assigned by Director
Check patients in/out and collect co-pays
Schedule appointments
Answer phones when needed
End of day clinic charge reports
Copy patient insurance cards and update information, as needed