Infusion & Specialty Pharmacy Medication Liaison (Pharmacy Technician)

Denver Health and Hospital Authority•Denver, CO

1d•Onsite

About The Position

We are recruiting for a mission-driven Infusion & Specialty Pharmacy Medication Liaison (Pharmacy Technician) to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Requirements

High School Diploma or GED
One to Three (3) years of pharmacy technician experience or equivalent experience performing prior authorizations
PHAT-Licensed Pharmacy Technician - DORA - Department of Regulatory Agencies
CPHT-Certified Pharmacy Technician - PTCB - Pharmacy Technician Certification Board or CPHT-Certified Pharmacy Technician - NHA - National Healthcare Association
Extensive knowledge of health care administration, including Medicare, managed care, Medicaid and CHP+ eligibility and enrollment processes
Extensive knowledge of eligibility determination systems
Knowledge of federal and Colorado statutes, legislative initiatives and regulations, as well as federal, State and local policies
Excellent communication and organizational skills
Analytical thinking, problem solving, and process improvement skills
Ability to work independently and with little supervision
Ability to disseminate program information, policies, rules and/or regulations
Ability to simultaneously coordinate and manage several functions, programs, and projects in various stages of completion
Ability to consistently implement program, department and organizational policies and procedures
Demonstrates exceptional interpersonal and customer service skills in all interactions with internal and external healthcare team members
Demonstrates exceptional interpersonal and customer service skills in all interactions with patients
Understands how state and federal laws, regulations, policies and procedures impact specific job responsibilities and functions
Demonstrates actions to reasonably prevent, detect, and report unethical and unlawful business practices
Proficiency with Microsoft Office required

Nice To Haves

Proficiency with Epic, preferred

Responsibilities

Serve as a referral point and as the expert in submitting applications for patients to receive provided drug and co-pay assistance from pharmaceutical manufacturer assistance programs
Coordinate applications for assistance meeting drug-specific requirements for participation, including but not limited to forms, patient proof of income, relative clinical information, and physician or provider signature
Track each request to achieve timely approval & follow-up with appropriate individuals when not approved
Displays effective file management by maintaining documentation and detailed records of program participation, medications dispensed, and value of medications provided to patients via the Medication Assistance Program
Completes consistent documentation in the electronic health record per program standard of practice
Effective analysis and use of management data and reports to establish standards to monitor and improve contract performance
Works with the Enrollment Services Department
Directly enroll eligible patients into manufacturer patient assistance and co-pay programs
Collaborate with other departments providing pharmacy related information to nurse case managers, complex case workers, health coaches, and patient navigators
Work cooperatively with other staff members and clinic staff

Benefits

Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer