Infusion Center Manager
About The Position
University Neurology is seeking an experienced and patient-centered Infusion Center Manager to lead clinical and operational excellence within our outpatient neurology infusion center. The ideal candidate is a collaborative and results-driven leader with a strong background in infusion services, staff development, and workflow optimization. This role is responsible for overseeing daily operations, ensuring regulatory compliance and patient safety, managing complex neurologic infusion therapies, and fostering a high-performing team culture focused on quality outcomes, efficiency, and continuous improvement.
Requirements
- Graduate of an approved Registered Nurse program.
- Current NYS nursing license.
- Minimum of three (3) years of previous nursing experience, preferably in an outpatient clinic setting.
- Minimum of one (1) year of supervision/management experience required.
- Excellent communication, interpersonal and conflict-resolution skills required.
- Strong organizational, leadership and attention-to-detail skills are required.
- Proficiency in electronic medical records required.
Nice To Haves
- Knowledge of Infusion Care and Neurological disease management is helpful.
Responsibilities
- Provide clinical and operational leadership for a 12-chair outpatient neurology infusion center
- Lead process improvement and workflow optimization initiatives to enhance efficiency and staff engagement
- Manage full staff lifecycle including hiring, onboarding, scheduling, competency validation, and performance management
- Collaborate with physicians, pharmacy, and administration, to standardize operations and improve patient outcomes
- Ensure compliance with state/federal regulations, accreditation standards, and infusion safety protocols
- Oversee administration of complex neurologic biologic therapies, IVIG, Steroid and other Neurology treatments prioritizing patient safety and quality outcomes
- Optimize staffing models, chair utilization, and clinic flow to support operational efficiency and sustainability
- Serve as primary escalation point for clinical, operational, and personnel issues
- Foster a high-performing, team-oriented culture focused on retention and continuous improvement
Benefits
- 403(b) retirement plan with employer matching
- Medical, dental, vision, life, and disability insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
