Nurse Manager (Infusion Center)

Nemours Children's HealthOrlando, FL
Onsite

About The Position

Nemours is seeking a Nurse Manager to join our Pediatric Infusion team in Orlando, Florida. The Nurse Manager, Pediatric Infusion Center provides operational and clinical leadership for a multidisciplinary infusion program serving pediatric patients with a wide range of disorders including Hematology, Oncology, Immunodeficiency, Rheumatology, Endocrine, Gastrointestinal, Genetic, Neurological, Liver and Renal, Nephrology, Cardiology, and Orthopedic Disorders. The role ensures safe, evidence-based delivery of various therapies such as chemotherapy/biotherapy, hematology biologics, IVIG, hydration, transfusions, enzyme therapies, gene therapies, and central line care, while optimizing staffing, chair utilization, daily flow, and care coordination. This position also advances the Florida Cancer Connect Collaborative aims by strengthening patient access and throughput, improving family experience and equity, and supporting data quality and research coordination. The Nurse Manager operationalizes these aims through standard work, EHR-enabled workflows, and partnerships with Pharmacy, Access/Revenue Cycle, and clinical leadership.

Requirements

  • Bachelor’s Degree required.
  • Minimum three (3) years RN clinical experience required
  • Minimum three (3) years leadership experience in an infusion center or comparable ambulatory procedural setting (e.g., community ambulatory surgery center) required.
  • Current State of Florida RN License required.
  • Current American Heart Association BLS Certification required.
  • Current Pediatric Advanced Life Support (PALS) required.
  • APHON Pediatric Chemotherapy/Biotherapy Provider (or obtained within onboarding window).

Nice To Haves

  • Master’s Degree in Nursing preferred.
  • Pediatric infusion/oncology, Epic (e.g., Beacon Oncology, Cadence scheduling, Infusion flowsheets/telemetry), and procedural sedation support experience preferred
  • Travel to multiple locations required.

Responsibilities

  • Own the daily flow of the infusion center (huddles, assignments, constraint removal), optimize schedule templates, on time starts, same-day addons, and average length of stay via standard work and visual management.
  • Partner with scheduling/intake to improve referral-to-first-appointment timeliness, template governance, and overbook/add-on rules; escalate barriers and drive countermeasures aligned to Collaborative access aims.
  • Ensure compliance with pediatric chemo/biotherapy standards (APHON), transfusion administration, central line care bundles, and incident/near-miss learning loops; collaborate with Pharmacy on USP 797/800 standards.
  • Direct supervision of Infusion Center RNs, Patient Care Technicians, and Coordinators, including hiring, onboarding, coaching, performance evaluation, and corrective action as needed.
  • Co-lead policy/protocol updates with Medical Director/physician leadership; ensure pathway adherence and readiness for emerging therapies with seamless coordination to inpatient and procedure areas.
  • Round regularly, implement service-recovery and teach-back, and promote language access and inclusive materials to improve experience domains (communication, coordination, environment).
  • Partner with analysts to ensure accurate EHR capture and monthly leadership review of access, throughput, quality, and experience metrics; support trial-access screening workflows and clean data handoffs for Collaborative reporting.
  • Manage operating budget, productivity, supplies/medications, infusion pumps/chairs, and capital requests; implement cost-containment while protecting quality and patient access.
  • Contribute to coordinated initiatives that reduce out-of-state referral and improve access across Florida.
  • Maintain regulatory readiness, competencies (BLS/PALS/APHON), hazardous drug handling standards, and emergency preparedness.

Benefits

  • Competitive base compensation in the top quartile of the market
  • Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
  • Comprehensive benefits: health, life, dental, vision
  • 403B with employer match.
  • Licensure, CME and dues allowance
  • Not-for-profit status; eligibility for Public Service Loan Forgiveness
  • For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.
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