Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery, Fiber Deployment, GCID-FD
About The Position
Amazon Web Services (AWS) is seeking an Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. This role is responsible for the execution of a strategic plan to improve business processes and the deployment of hyper-scaled cloud infrastructure. Key responsibilities include pre/post-inspections for design validation, creation of a quality control system, and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment (GCID-FD) organization, which manages program management, quality, and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect its services globally.
Requirements
- 3+ years of technical infrastructure management experience.
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software).
- Experience with varying scenarios of infrastructure builds.
- Program management skills to monitor vendor delivery of physical infrastructure projects.
- Technical skills of either fiber optic outside plant, process engineering, construction & engineer vendor management or quality control systems are required.
Nice To Haves
- Has successfully deployed many large-scale fiber projects in multiple regions.
Responsibilities
- Serve as a key member of the GCID-FD team helping to drive overall network infrastructure strategy.
- Vendor management to deploy on time, measure progress, and rate through quality Key Performance Indicators.
- Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.
- Establish and utilize reporting mechanisms and provide regular progress updates on program deployment to management and stakeholders.
- Periodically report on the overall network development program status across the assigned region.
- Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.
- Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.
- Interact with engineers, technicians, vendors and senior management on a daily basis.
- Audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers.
- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
- Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
- Coordinate access and approvals to security-regulated sites.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
