Infrastructure Tech II

Black Box•Chandler, AZ

2d•Onsite

About The Position

This role involves providing team leadership and supervision for infrastructure technology tasks. The position requires hands-on completion of physical installations and removals of structured cabling components, cabinets, pathway systems, and related communication infrastructure materials. The technician will supervise and perform installations and services for various low voltage systems, including cabling, communication equipment, and structured cable distribution systems. Responsibilities also include evaluating, diagnosing, and troubleshooting cabling infrastructure systems, preparing Bills of Materials (BOMs), conducting infrastructure surveys and designs, executing project milestones and test plans, and completing project closeout deliverables. Additionally, the role requires completing required documentation according to company standards, such as time reporting, work order progress, and client SLA tracking.

Requirements

Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
5+ years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience)
CNET CNCI
BICSI Installer (INST1)
BICSI Installer 2 copper/fiber (INSTC/INSTF)
BICSI Technician (TECH)
Manufacturer certifications
Valid driver’s license may be required
Basic Computer Skills
Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable.
Installation of cable pathways, conveyances (e.g. ladder, trays, support systems)
Through-wall penetration systems
Advanced knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
Advanced knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
Advanced knowledge of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
Ability to read and interpret floor plans, wiring diagrams, and other installation documentation
Ability to carry up to 30 lbs. and lift up to 50 lbs.
Ability to climb ladders and work from heights

Responsibilities

Provide team leadership and supervision
Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.
Supervise and perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
Prepare BOMs for materials and labor.
Infrastructure survey and design.
Execute project milestones and test plans.
Complete project closeout deliverable packages, Test Results, As-Built, Pictures, and Quality Audits.
Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.