Infrastructure Support Analyst

Scotiabank • Toronto, ON

7d • Hybrid

About The Position

Scotiabank’s Global Technology Enterprise Platform (GTEP) – Global Network Engineering (GNE) mandate is to focus on delivering a voice and data network that is highly available, resilient, and enables Scotiabank businesses to operate globally without barriers, under the banner of “One Network, One Bank.” This includes the delivery of solutions that are cost effective, meet business needs, can scale seamlessly, and are secure. As the Campus and Branch arm for the Bank, there is a primary focus on providing end to end connectivity and solutioning for our Global Bank technology across all regions and business partners servicing data centre, campus and remote branches. Where the focus will be on the Canadian, US and AsiaPAC Operations however many operative initiatives will include other regions such as Mexico or Caribbean. You will play a critical part in the deployment, and operation of Scotiabank’s Canadian network services as it pertains to Voice & Network, WAN technologies. You will work with technical and business subject matter experts on a large scale technology replacement in which our role will be primarily remote stationed. The project will ultimately meet the requirements of the business in deploying a new infrastructure. This will be inline with Bank and divisional standards, best practices, roadmaps and sustained support structures while meeting business goals and considering technology trends.

Requirements

• At least 5+ years of hands-on technical working experience in supporting, deploying and interconnecting various data network technologies at an enterprise scale, like LAN/WAN, SDWAN, Wi-Fi & WAN optimization.
• Hands-on technical working experience with various networking operations systems, such as Cisco, Aruba, Silverpeak, Juniper Screen OS, and FortiOS.
• Post-secondary education in computer science, computer engineering or related field required.

Nice To Haves

• Cisco certifications (CCNA/CCNP/CCIE) are an asset.

Responsibilities

• Join a major project team, contributing to its success.
• Participate in execution calls to implement changes with diverse technical teams.
• Create and perform network configurations during deployment.
• Handle status communication and documentation as part of your role deliverables.
• You have excellent communication (verbal/written/presentation) skills to be able to work well with technical peers & business stakeholders at different levels with the organization.
• You also possess excellent interpersonal skills to be able to collaborate and work closely with external vendors.
• You can demonstrate technical working knowledge of IP enabled voice network technologies, VOIP network design and VOIP integration.
• You can also demonstrate technical working knowledge of DNS/DHCP/IPAM, and other IP services.
• You possess the ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions.
• You can work as part of a team, as well as work independently or with minimal direction.
• You possess good time management and organizational skills to effectively manage high scale project.

Benefits

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree