Infrastructure Solutions Engineer

Truist Bank • Raleigh, NC

2d

About The Position

Designs, builds, and implements enterprise infrastructure technologies to enable scalable, secure, resilient, and reliable business operations. This hands-on engineering role designs, automates, validates, and improves infrastructure solutions across on-premises, cloud, and hybrid environments. It combines broad enterprise infrastructure knowledge with practical capability in automation, Infrastructure as Code, observability, troubleshooting, resiliency, disaster recovery, and operational readiness.

The engineer partners with infrastructure product teams, architects, application teams, reliability engineers, operations, security, and service-management teams to translate business, technical, and non-functional requirements into reusable, version-controlled, documented, and supportable engineering patterns. Designs and delivery practices embed availability, recoverability, performance, scalability, observability, security, and supportability requirements.

The role develops and maintains automation using Ansible, Ansible Automation Platform, Terraform, Python, Linux, Git-based workflows, and CI/CD pipelines. It contributes to engineering controls for testing, peer review, release, and promotion across environments, and supports reusable modules, playbooks, scripts, pipeline integrations, and automated remediation.

The engineer builds and improves operational telemetry using Splunk, Dynatrace, and related observability platforms, including searches, dashboards, alerts, event correlation, dependency analysis, and service-health views. The role supports the design and validation of high-availability, failover, disaster-recovery, and recovery-testing approaches, including automated recovery validation where appropriate.

This position troubleshoots and resolves complex infrastructure issues, performs root-cause and performance analysis, and implements corrective, preventive, and automated remediation. The engineer contributes technical expertise to design, build-readiness, operational-readiness, and production-readiness reviews; independently delivers moderately complex technical work; collaborates across teams; and communicates recommendations to technical stakeholders. Senior engineers provide guidance for the most complex or unusual assignments.

Truist will not sponsor work visa status or employment authorization and will not provide immigration-related support for this position.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent education, training, and work-related experience.
• At least 5 years of professional experience in infrastructure engineering.
• Strong knowledge of enterprise infrastructure technologies, including cloud, network, database, storage, platform, computing, and middleware.
• English language fluency is required.

Nice To Haves

• Hands-on experience in automation and Infrastructure as Code using Ansible, Ansible Automation Platform, Terraform, Terraform Enterprise, Python, Linux, and Git-based workflows.
• Experience in resiliency and disaster recovery engineering, including high-availability patterns, failover design, recovery validation, disaster recovery testing, dependency analysis, operational readiness, and recovery objectives.
• Hands-on experience with observability platforms such as Splunk, Dynatrace, Grafana, Prometheus, ThousandEyes, AppDynamics, or equivalent monitoring technologies.
• Experience integrating infrastructure engineering with DevOps and CI/CD practices using GitLab CI/CD, Jenkins, Harness, GitOps, Argo CD, or comparable delivery platforms.
• Experience administering or troubleshooting OpenShift and Kubernetes platforms, including cluster operations, networking, storage, container services, and cloud-native technologies.
• Experience in incident engineering, including complex troubleshooting, root-cause analysis, performance analysis, corrective action, and automated remediation.
• Working knowledge across enterprise infrastructure domains, including compute, Linux and Windows operating systems, virtualization, networking, DNS, load balancing, firewalls, storage, backup and recovery, middleware, messaging, and cloud platforms.
• Experience with integration and service-management technologies including ServiceNow, MuleSoft, APIs, IBM MQ, Kafka, or similar enterprise platforms.
• Experience applying security, compliance, and governance practices, including vulnerability remediation, secrets management, role-based access controls, infrastructure hardening, policy enforcement, and reusable engineering standards within regulated environments.
• Financial services industry experience.
• Certifications related to cloud, infrastructure, automation, platform engineering, reliability engineering, containers, or cybersecurity; examples include AWS, Azure, Kubernetes, Terraform, Red Hat, CCIE, CISSP, and CISM or comparable credentials.

Responsibilities

• Designs, builds, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
• Applies automation, monitoring, and optimization techniques to ensure infrastructure high availability and performance.
• Manages infrastructure engineering projects and processes aligned with organizational policies and regulatory requirements.
• Collaborates with cross-functional teams and stakeholders to integrate technologies and continuously improve infrastructure standards and processes.
• Troubleshoots and resolves complex technical issues affecting infrastructure performance and reliability.
• Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
• Reviews and guides infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
• Provides technical guidance and direction to lower-level technical professionals.
• Develops technical solutions through deep analysis of infrastructure systems and leads infrastructure processes.
• Develops and maintains automation, reusable modules, playbooks, scripts, pipeline integrations, and automated remediation.
• Builds and improves operational telemetry, including searches, dashboards, alerts, event correlation, dependency analysis, and service-health views.
• Supports design and validation of high-availability, failover, disaster-recovery, and recovery-testing approaches.
• Performs root-cause and performance analysis and implements corrective, preventive, and automated remediation.
• Contributes technical expertise to design, build-readiness, operational-readiness, and production-readiness reviews.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated as applicable
• 10 sick days, prorated as applicable
• Paid holidays
• Depending on position and division, eligibility may include a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior