Infrastructure Program Manager

Intact FC • Montreal, QC

1d • CA$109,900 - CA$134,300 • Hybrid

About The Position

The Infrastructure Program Manager coordinates multi-year infrastructure initiatives across OnPrem and cloud environments. Reporting to the Director, Cloud Infrastructure Program Delivery and Cloud Strategy, this role provides program structure, visibility, governance, and stakeholder alignment to ensure priorities, dependencies, risks, decisions, and delivery progress are clearly managed.

Requirements

• 8 to 10 years experience in IT and at least 4 years experience managing or coordinating complex technology programs with multiple concurrent initiatives, workstreams, stakeholders, and delivery timelines.
• Bachelor’s degree in Information Technology, Business Administration, Engineering, or a related field, or equivalent professional experience.
• Experience supporting OnPrem, cloud, hybrid, modernization, or large-scale infrastructure transformation initiatives.
• Demonstrated ability to drive governance, follow-up, alignment, and executive visibility across multi-year programs.
• Strong program management discipline, including roadmap planning, milestone tracking, dependency management, risk management, governance, and executive reporting.
• Good understanding of OnPrem and cloud infrastructure, including data center, network, compute, storage, operations, landing zones, migrations, modernization, and hybrid operating models.
• Ability to translate technical complexity into clear program updates, decisions, risks, and actions for senior leaders and business stakeholders.
• Structured, disciplined, and comfortable managing ambiguity across long-running programs with evolving priorities and multiple contributors.
• Strong facilitation, relationship-building, negotiation, stakeholder management.
• Bilingual (French and English) - Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.
• Must be eligible to work in Canada.

Nice To Haves

• Certifications in Program/Project Management, Agile/SAFe, ITIL, or Cloud technologies such as AWS, Azure, or GCP are considered assets.
• Experience with enterprise infrastructure transformation, cloud migration, portfolio management, financial tracking, vendor coordination, or benefits realization.
• Familiarity with delivery and collaboration tools such as Jira, Confluence, Azure DevOps, SharePoint, Power BI, Mural, or Miro.
• Experience working in regulated industries or large, federated organizations with complex governance and stakeholder environments.

Responsibilities

• Coordinate delivery of multiple infrastructure initiatives across on-prem and cloud, with clear ownership, milestones, and accountability.
• Maintain program governance: integrated plans/roadmaps, dependencies, risks/issues, decisions, and consistent reporting/escalation.
• Support multi-year roadmap planning aligned to modernization, cloud adoption, operational readiness, funding, and capacity; facilitate planning and governance sessions.
• Oversee infrastructure programs including modernization, cloud foundations, migrations, hybrid operating models, and operational transition.
• Align stakeholders across infrastructure, platform, operations, architecture, cybersecurity, finance, vendors, and business teams; run leadership updates and working sessions.
• Manage risk and value by tracking and escalating risks/dependencies, supporting mitigation, documenting decisions, and capturing outcomes/lessons learned (resilience, cost, adoption, improvements).

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Defined benefit pension plan offering the opportunity to receive guaranteed income for life.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior