Infrastructure Operations EIS Group Leader (GL) / Associate Program Leader (APL)

LLNL•Livermore, CA

4h•$227,430 - $288,396•Hybrid

About The Position

We have an opening for Group Leader (GL) / Associate Program Leader (APL) for the Infrastructure Operations group. You will be responsible for the definition and delivery, support and maintenance of infrastructure operations that exceed customer expectations and support and promote the strategy of the Livermore Information Technology (LivIT) Program. You will serve as a primary interface partner with our development and programmatic customers to help facilitate the evolution of their infrastructure needs and will participate in advancing the strategy of the LivIT Program. This position is in the Enterprise Infrastructure Services (EIS) Division within the Computing Directorate and in support of the LivIT Systems Networks and Technologies Program. This position offers a hybrid schedule, blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week.

Requirements

Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field, or equivalent combination of demonstrated knowledge and experience.
Significant technical leadership and team building skills.
Expert ability to approach and resolve difficult issues using creative problem-solving skills and decision-making techniques.
Expert communication, facilitation, and collaboration skills required to successfully negotiate, explain, and present ideas, and advise senior management and sponsors, including experience preparing and presenting IT governance proposals.
Significant infrastructure operations experience in at least two of the following areas: system administration, data protection and storage, virtualization, cloud computing, or data center operations.
Successful demonstration of leadership and planning skills necessary for on-time and on-budget delivery of infrastructure initiatives, installations, and large-scale IT projects.
Advanced knowledge of managerial and financial practices and the ability to balance complex customer, technical and budgetary priorities to achieve desired results.

Nice To Haves

Significant experience working within an organization managed by the NNSA or DOE agencies and their mandated processes, procedures, and cyber security policies.
Strong vendor management relations.

Responsibilities

Be responsible for collaboration on infrastructure roadmaps, data center best practices, and development of IT execution strategies by working with senior programmatic leadership across the LivIT and mission program areas where appropriate.
Set priorities, in collaboration with program management and development managers, to ensure infrastructure hardware and services selection and implementation, support the needs of our current and future customers and partners.
Establish and maintain a significant role in customer relationship management and technology development in support of the laboratory mission.
Provide supervision, technical leadership and direction to a diverse set of employees for a wide variety of services across the operations domain.
Serve as a technical leader over our data center operations, virtual infrastructure, cloud computing, data protection & storage, and system administration. You will influence current and potential customers on recommended directions to address emerging needs and to better position LivIT for future opportunities, and partner with stakeholders internal and external to the laboratory to develop strategic government and industry partnerships that enable the Laboratory to leverage technology and industry best practices.
Provide career development guidance, mentoring, and coaching to group members, including administering performance evaluations, providing regular feedback to employees, and proactively address employee issues.
Lead hiring activities, including the development of job postings, participation on interview panels, and onboarding of new employees, as well as attend division meetings, conduct group meetings, contribute to strategic planning activities, and participate in alignment and salary management processes.
Perform other duties as assigned.