Infrastructure Network Analyst

City of Thousand Oaks • Thousand Oaks, CA

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About The Position

The City of Thousand Oaks is seeking an experienced Infrastructure Network Analyst to support enterprise infrastructure, connectivity, telecommunications, cybersecurity, and modernization initiatives across the organization. This position plays a key role in maintaining secure, reliable, and scalable infrastructure environments that support City operations, public services, remote connectivity, cloud technologies, wireless systems, telecommunications, and business continuity efforts. The Infrastructure Network Analyst will serve as a technical resource for the implementation, maintenance, monitoring, troubleshooting, and optimization of enterprise infrastructure systems.

Requirements

• Three years of progressively responsible professional experience related to enterprise infrastructure support, networking, telecommunications, wireless technologies, cybersecurity, cloud connectivity, or related infrastructure technology functions.
• Knowledge of enterprise infrastructure, networking, telecommunications, and infrastructure support practices.
• Knowledge of LAN, WAN, WLAN, VPN, SD-WAN, routing, switching, wireless networking, segmentation, cloud connectivity, and telecommunications systems.
• Knowledge of routers, switches, firewalls, wireless technologies, VPN technologies, network appliances, and related platforms.
• Knowledge of infrastructure monitoring, troubleshooting, disaster recovery, business continuity, and resiliency concepts.
• Knowledge of cybersecurity principles, secure remote connectivity, firewall technologies, access controls, intrusion prevention systems, and infrastructure segmentation.
• Knowledge of cloud technologies, hybrid infrastructure environments, and enterprise connectivity solutions.
• Knowledge of infrastructure documentation, diagrams, standards, configurations, testing methodologies, and operational procedures.

Nice To Haves

• A bachelor’s degree from an accredited college or university with major coursework in Computer Science, Information Systems, Network Engineering, Telecommunications, Cybersecurity, Information Technology, Engineering, or a related field is preferred.
• Experience supporting enterprise infrastructure environments, wireless technologies, cloud connectivity, cybersecurity technologies, disaster recovery initiatives, and infrastructure modernization efforts is highly desirable.
• Possession of, or ability to obtain, a valid California Class C Driver’s License may be required depending on assignment.
• Relevant professional certifications may be desirable depending on assignment.

Responsibilities

• Implement, maintain, monitor, troubleshoot, and support enterprise infrastructure environments, including LAN, WAN, wireless, VPN, SD-WAN, cloud connectivity, and telecommunications systems.
• Configure and support routers, switches, firewalls, wireless technologies, VPN technologies, network appliances, and related infrastructure components.
• Monitor infrastructure performance, availability, utilization, and operational health.
• Analyze and resolve connectivity issues, outages, latency concerns, wireless performance issues, and service disruptions.
• Support cybersecurity initiatives, including network security technologies, segmentation strategies, access controls, intrusion prevention systems, and secure connectivity solutions.
• Assist with infrastructure modernization, disaster recovery, redundancy, business continuity, and operational resiliency initiatives.
• Collaborate with infrastructure staff, enterprise technology teams, cybersecurity personnel, vendors, consultants, and operational stakeholders.
• Prepare and maintain technical documentation, infrastructure diagrams, standards, configurations, and operational procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level