Infrastructure Manager

Integration Innovation•Huntsville, AL

10d•Onsite

About The Position

i3 is seeking a creative and driven Infrastructure Manager with a passion for solving real world issues on a cross-functional, fast paced team. Candidate will be responsible for working closely with the system administrators and end users to properly design and maintain the network. Candidate should have a strong background in Red Hat Linux, Windows Server or Cisco networking. As the infrastructure manager your role is to ensure the stability, integrity and efficiency of the in-house network that supports an Army network. The Infrastructure Manager will apply communication, analytical, and problem-solving skills to help identify, communicate and resolve issues to maximize the benefit of IT systems investments while leading a team of systems administrators and network engineers.

Requirements

Bachelor’s degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field. Additional experience may substitute for degree.
10-15 years of relevant experience.
U.S. Citizenship required.
Active Secret clearance required to start. Must be able to maintain the security clearance required for this position.
Prior experience as a Systems Administrator.
Working knowledge of current systems and applications.
Ability to troubleshoot and resolve software and hardware conflicts.
Be able to quickly adapt to new situations, have a strong commitment to a team environment, maintain a capacity to work with little supervision, and the willingness to learn new technologies.
Experience with storage, backup and disaster recovery technologies.
MS Windows server installation/configuration experience.
Group Policy / Active Directory configuration and management.
Experience with PowerShell.
Knowledge of O365, SharePoint, and Azure.
Required: CompTIA Security+ CE
Knowledge of office administration and procedures.
Exceptional judgment capabilities and relationship management skills.
Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully.
Interact with a diverse array of customers and staff in a professional and courteous manner.
Work independently with accountability for accurate and complete results.
Be extremely organized and exceptionally detail oriented.
Work well both independently and in a team environment.
Be energized by a fast-paced work environment.
Must be able to communicate with others effectively.
Analyze information and respond appropriately.
Manage time wisely and prioritize tasks.
Provide superior customer service.
Multi-task in a pleasant manner.
Work well under pressure.

Nice To Haves

CCNA, RHCSA, Microsoft O/S cert.

Responsibilities

Develops, manages, and leads a team of Systems Administrators by providing advice, guidance, learning opportunities, feedback, and training.
Provide technical expertise supporting information system components, infrastructure integration and maintenance to satisfy system security requirements for several stakeholders. i.e. ZTA, MFA, implementing policies and procedures for best practices.
Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person.
Configure information technology infrastructure in accordance with best practices and DISA STIGs.
Maintains the integrity and security of servers and systems applicable to the compliance of RMF accreditation packages.
Monitor, evaluate, and maintain systems and procedures to safeguard information systems, networks and databases.
Install software, updates, patches and upgrades.
Understanding of software configuration management, build, deployment and release management, application lifecycle management, infrastructure, and DevSecOps tools and processes.
Have a customer centric approach and provide all levels of support for the technical and cyber team as well as the user base community.
Coordinate OS, middleware, and database patching.
Notify affected teams of the upgrade and patching activities.
Similarly, work with application teams to identify server needs for new applications.
Provides advice and training to end-users and provides mentorship to junior team members.
Other duties as assigned.