Infrastructure Manager

AeroVironment•Huntsville, AL

5d•Onsite

About The Position

An infrastructure manager ensures all the DBT Infrastructure systems that support business operations function efficiently. Additionally, the infrastructure manager will supervise a team of analysts and engineers who support and develop specific platforms and will concentrate on unifying communications, messaging and identity toward a seamless user experience. Provide assistance to Service Desk team as escalation point supporting ITIL model.

Requirements

12-15 years of experience with Windows and Linux-based operating system configuration, automation, and management.
8-10 years of experience with Automation scripting including PowerShell and other configuration as code tools
Minimum of 15 years of experience in Systems Administration/Engineering
Bachelor’s degree in the field of Information Technology Management or related field or equivalent combination of education, training, and experience
ITIL V4+ Foundation knowledge and operations.
U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction.
A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15.
Some positions will require current U.S. Citizenship due to contract requirements.

Nice To Haves

Desired Certifications: VMware, Azure
Large enterprise-level experience in storage technologies supporting multiple Operating Systems and environments.
Proficient with Systems performance tuning, capacity management and replication
Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
Displays strong initiative and drive to accomplish goals and meet company objectives
Takes ownership and responsibility for current and past work products
Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
Focuses on teamwork and puts the success of the team above one's own interests

Responsibilities

People and team manager of team and responsibilities of its members
Provide high quality, responsive and consistent resolutions to IT Incidents
Server administration Windows and Linux deployment
Managing the Infrastructure incident support queues activities on a day to day operational basis.
On-premises infrastructure: Active Directory, DNS, VMWare, firewalls, routing
Identity and user management solutions provided by Azure or 3rd party
Ownership and review of 3rd party product invoicing.
Ensure that incurred costs match business expectations on services provided.
Follow-up and drive 3rd party product service level agreements to ensure services provided meet ongoing business requirements and contractual agreements with vendors
Other duties as assigned