Jira-Driven Operations)

ASRC Federal•Mountain View, CA

15h•Onsite

About The Position

ASRC Federal InuTeq is seeking a highly capable Infrastructure Manager in Mountain View, CA to support the NASA Advanced Supercomputing (NAS) facility, home to some of the world’s fastest supercomputers, including Athena, Aitken, Cabeus, and Electra. This role operates within a heavily Linux-based ecosystem, leveraging Hyperconverged Infrastructure (HCI) and Jira-based project and task management to drive operational excellence. The ideal candidate brings a balance of people leadership, technical depth, and execution discipline, with a proven ability to manage 24x7 operations while delivering strategic infrastructure improvements.

Requirements

U.S. Citizenship required; must be able to pass NASA background checks
Bachelor’s degree in computer science, engineering, or a related technical field (or equivalent experience)
7+ years supporting Linux-based, networked computing environments
3+ years leading technical teams in a production environment
Strong experience with: Linux system administration (RHEL, Ubuntu, or similar)
Strong experience with: Hyperconverged Infrastructure (e.g., VMware vSAN, Nutanix, or similar)
Strong experience with: Automation tools (e.g., Ansible, scripting, or equivalent)
Strong experience with: OS patching and lifecycle management
Proven experience managing projects using Jira or MS Project
Experience working with vendors on technology evaluation and procurement
Strong understanding of operational risk management and high-availability
Excellence in Building and Managing Relationships is essential.
The ability to establish Client Trust and Value is crucial

Nice To Haves

Experience in government or regulated environments (e.g., NASA, DoD, or federal programs)
Programming or scripting experience (e.g., Python, Bash, C, C++, Java, Perl)
Linux certifications
Familiarity with ITIL-based service management practices
Exposure to DevOps practices and infrastructure as code (IaC)
Experience implementing monitoring and observability platforms

Responsibilities

Lead, mentor, and develop a team of system administrators supporting a 24x7 Linux-based (Red Hat) infrastructure environment
Foster a mission-driven culture centered on reliability, accountability, and continuous improvement
Plan staffing, on-call rotations, and coverage models to ensure uninterrupted operations
Drive performance management, hiring, coaching, and career development activities
Ensure all contractual and program deliverables are executed on time and aligned with stakeholder expectations
Manage a team of 4–5 system administrators, providing day-to-day supervision, technical direction, training, documentation, and support to ensure operational excellence across virtual machines, physical servers, and end-user systems in a Linux-dominant environment
Establish and enforce operational priorities focused on availability, performance, and system stability
Lead incident response, outage management, and service restoration efforts
Coordinate with stakeholders to balance risk, performance, and mission requirements
Ensure consistent execution of patching, OS lifecycle management, and system hardening practices
Drive infrastructure projects using Jira for planning, tracking, and reporting across tasks, sprints, and deliverables
Lead cross-functional initiatives involving HCI platforms, automation, monitoring, and system modernization
Ensure transparency and accountability through well-managed backlogs, workflows, and reporting metrics
Partner with HPC operation team, security, and stakeholders to deliver projects on time and within budget
Promote disciplined change management (Remedy) and formal request processes
Provide technical and strategic oversight for: Linux-based platforms and services, Hyperconverged Infrastructure (HCI) environments, Monitoring, logging, and automation frameworks
Define and standardize system configurations, operational procedures, and lifecycle management practices
Identify and implement opportunities to improve efficiency, scalability, and reliability
Ensure consistency across infrastructure stacks and operational processes