Infrastructure Manager

TEKsystems•Chandler, AZ

6d•$130,000 - $145,000•Onsite

About The Position

Our client is seeking a hands-on Infrastructure Manager to lead and evolve our global infrastructure environment supporting manufacturing operations across North America, Europe, and Asia. We are looking for an experienced infrastructure leader who can manage a complex global technology landscape while driving standardization, operational excellence, and continuous improvement. The ideal candidate will have experience leading distributed infrastructure teams, supporting manufacturing environments, managing Microsoft and cloud technologies, and establishing global infrastructure standards that improve reliability, security, and scalability. The Infrastructure Manager will oversee the availability, performance, security, and lifecycle management of our clients infrastructure platforms, including cloud services, servers, storage, endpoints, collaboration platforms, and supporting technologies. This leader will work closely with Infrastructure, Network, Security, Applications, and regional IT teams to ensure stable operations and minimize business and manufacturing disruptions.

Requirements

10+ years of progressive IT experience, including infrastructure leadership responsibilities.
Experience leading global infrastructure operations across multiple regions.
Experience supporting manufacturing organizations and plant environments.
Demonstrated success leading distributed technical teams and support resources.
Experience managing enterprise infrastructure in a Microsoft-centric environment.
Experience driving infrastructure standardization, operational maturity, and technology transformation initiatives.
Experience managing vendors, contracts, and infrastructure budgets.
Microsoft Azure
Microsoft 365
Active Directory & Entra ID
Exchange Online
Intune
Teams
SharePoint Online
Windows Server
Hybrid Cloud Environments
Virtualization Platforms (VMware / Hyper-V)
Enterprise Storage & Backup Solutions
Endpoint Management
Identity & Access Management
Disaster Recovery & Business Continuity
Infrastructure Monitoring & Performance Management
Understanding of manufacturing technology environments.
Experience supporting SAP ECC and/or SAP S/4HANA environments.
Strong working knowledge of Network, Security, and Application support functions.
Strong understanding of enterprise infrastructure architecture and operations.
Experience developing scalable infrastructure solutions that align with business objectives.
Knowledge of infrastructure governance, operational controls, and service management principles.
Experience managing infrastructure projects and cross-functional technology initiatives.
Strong analytical and troubleshooting capabilities.
Ability to balance operational support responsibilities with strategic improvement initiatives.
Experience managing costs and driving operational efficiencies.
Strong leadership and talent development skills.
Excellent verbal and written communication abilities.
Comfortable communicating technical concepts to executive leadership and non-technical stakeholders.
Collaborative leadership style with the ability to influence across teams and functions.
Sound business judgment and decision-making skills.
High integrity and commitment to professional excellence.
Proven ability to lead through change and drive organizational improvement.

Responsibilities

Lead the global management and support of infrastructure platforms, including servers, storage, cloud services, endpoints, collaboration platforms, and related technologies.
Ensure the secure, stable, and reliable operation of infrastructure services supporting global business and manufacturing operations.
Develop and maintain global infrastructure standards, processes, and operating procedures.
Drive infrastructure modernization, simplification, and standardization initiatives across a diverse technology environment.
Establish infrastructure performance metrics and ensure service delivery meets business expectations.
Maintain disaster recovery, backup, business continuity, and infrastructure resiliency capabilities.
Lead and develop a geographically distributed infrastructure and support organization.
Foster a high-performance culture focused on accountability, customer service, technical excellence, and continuous improvement.
Mentor and develop technical talent while promoting collaboration across global IT teams.
Manage staffing, resource allocation, performance management, and succession planning activities.
Support critical manufacturing operations by ensuring high availability of IT systems across global plant locations.
Coordinate with Network, Security, SAP, and Application teams to quickly resolve incidents and minimize downtime.
Act as an escalation point for complex infrastructure and operational issues.
Partner with business and executive stakeholders to align infrastructure capabilities with strategic objectives.
Manage relationships with global infrastructure vendors, service providers, and technology partners.
Negotiate contracts, renewals, licensing agreements, and service-level commitments.
Develop technology roadmaps and manage infrastructure lifecycle planning and asset management.
Drive cost optimization while maintaining operational effectiveness.
Ensure infrastructure platforms operate within established security policies and privileged access controls.
Collaborate with cybersecurity teams to maintain compliance with organizational standards and regulatory requirements.
Support compliance initiatives related to SOX, GDPR, and other applicable regulations.
Promote security best practices throughout infrastructure operations and service delivery.