Infrastructure Finance & Business Management Senior Associate

JPMorgan Chase & Co. • Wilmington, DE

2d

About The Position

As a Business Manager within Consumer and Community Banking Technology’s Infrastructure team, this role partners with infrastructure leaders and Finance to manage budgets and forecasts, optimize costs, and respond to executive requests. The position drives project execution and communications, develops management materials, coordinates team initiatives, supports risk, audit, and compliance activities, and contributes to continuous improvement of business processes. Business Management acts as a trusted advisor and counterweight to business and group leaders, helping optimize performance and identify, escalate, and mitigate business risks.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related area.
• Prior experience in Business Management or a COO role.
• Proven experience delivering timely, high-quality presentations and/or reporting for varied projects and stakeholders, with strong attention to detail and design excellence.
• Demonstrated ability to work with different stakeholder groups and drive the agenda.
• Excellent communication, organization, and project management skills.
• Ability to articulate and demonstrate thoughtful rationale in design decisions.
• Intermediate to advanced ability with MS Office tools, including Excel, PowerPoint, and Pivot Tables.
• Self-motivated and tenacious, with the ability to work independently.
• Excellent written and oral communication skills.
• Strong time-management and prioritization skills.

Responsibilities

• Partner with Consumer and Community Bank Technology Infrastructure Managers and Finance teams to deliver accurate forecasts, track monthly spend against budget, and optimize infrastructure expense.
• Respond to executive ad-hoc requests related to project management, presentation development, and business analysis.
• Organize complex information strategically and compellingly for management presentations, reports, and dashboards; create wireframes and mock-ups iteratively.
• Communicate with key business partners to understand projects and drive next steps.
• Project manage and deliver key work streams and tasks.
• Identify business risks on the platform and drive resolution of mitigating controls.
• Support audit, regulatory, and compliance deliverables, including action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework.
• Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions.
• Collect and maintain internal resources and documentation on collaboration sites such as SharePoint.
• Collaborate with team members and global managers to simplify, improve, and add value to business processes.

Benefits

• Competitive total rewards package, including base salary.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior