Broadcast Engineering - AV & IT

Versant•Orlando, FL
•Onsite

About The Position

Versant is seeking an Infrastructure Engineer to support, maintain, and improve critical technology across corporate, production, data center, and live-event environments. This hands-on, on-site role in Orlando, Florida, spans servers, storage, networking, telecommunications, corporate infrastructure, conference room technology, RF distribution, audiovisual systems, television displays, video conferencing platforms, edit environments, and live production equipment. The role helps keep systems reliable, secure, and operational across daily business activities and time-sensitive production environments. The engineer works with enterprise IT, production teams, facilities, vendors, users, engineers, and operations stakeholders to provide responsive support and sustainable infrastructure solutions. Regular on-site attendance is required, with work potentially taking place in offices, conference rooms, studios, data centers, technical operations areas, venues, mobile production units, and temporary event environments. The position requires travel and on-call coverage, including nights, weekends, holidays, maintenance windows, and live events. “Remote production” means production support at an event or venue, not remote work.

Requirements

  • At least three years of experience in infrastructure engineering, systems administration, technical operations, corporate technology, AV support, production technology, or a related technical field.
  • Ability to work independently with sound judgment and collaborate with enterprise IT, facilities, operations, vendors, users, production teams, and technical staff.
  • Working knowledge of networking protocols, server hardware, virtualization platforms, storage systems, telecommunications, cabling, physical infrastructure, and operational support practices.
  • Experience installing, maintaining, and troubleshooting conference room technology, video conferencing systems, televisions, displays, cameras, microphones, speakers, codecs, control systems, and related AV infrastructure.
  • Understanding of AV-over-IP, RF distribution, video routing, audio and video signal flow, television distribution, collaboration technology, and display endpoints.
  • Experience with data center operations, including rack-mounted equipment, server and storage hardware, networking equipment, power management, cable management, drivers, and firmware.
  • Experience supporting live events, venue-based technical operations, temporary infrastructure, mobile units, production compounds, studios, edit environments, or comparable production-adjacent settings.
  • Strong project coordination, organizational, documentation, and communication skills, including the ability to explain technical issues, solutions, risks, and operational plans to technical and non-technical partners.
  • Ability to travel for multi-day or short-notice event assignments and work nights, weekends, holidays, extended hours, and on-call rotations as operational needs require.
  • Ability to lift, move, rack, cable, and configure technical equipment in offices, data centers, studios, venues, and temporary production environments, with or without reasonable accommodation.
  • Demonstrates integrity, protects critical systems and information, follows through on commitments, and builds confidence with users and partners.
  • Collaborates effectively across teams to solve problems and deliver dependable outcomes.
  • Communicates clearly, documents decisions and procedures, raises risks early, and keeps stakeholders informed during incidents and project work.
  • Remains calm and solutions-oriented while adapting to changing priorities, urgent support needs, maintenance windows, and live-event conditions.
  • Takes ownership, identifies opportunities to improve reliability and user experience, and proactively develops practical solutions.

Nice To Haves

  • Experience supporting broadcast media, sports production, corporate infrastructure, or live-event technology.
  • Knowledge of OTT platforms, streaming media devices, digital video workflows, teleprompters, monitoring systems, or IP-based audio and video communications.
  • Experience with enterprise storage platforms such as NetApp, Dell EMC, or comparable systems.
  • Familiarity with cybersecurity practices in corporate, infrastructure, AV, and production-support environments.
  • Relevant technical certifications or a bachelor’s degree in information technology, engineering, computer science, broadcast technology, or a related discipline.

Responsibilities

  • Maintain day-to-day operations across servers, storage, networking, telecommunications, data centers, edit environments, AV systems, conference rooms, RF distribution systems, television displays, and associated physical infrastructure.
  • Install, configure, upgrade, repair, and perform preventive maintenance on infrastructure and technical equipment in corporate, production, data center, and live-event environments.
  • Troubleshoot hardware, software, network, AV, conferencing, RF, television, and production-support issues, including during critical meetings and time-sensitive live events.
  • Prepare, deploy, support, recover, and track equipment used at venues, television production compounds, mobile units, and temporary event locations, including event-based networks, compute resources, communications tools, and video displays.
  • Partner with enterprise IT, production, operations, facilities, vendors, and users to plan and deliver technology refreshes, room builds, infrastructure improvements, live-event solutions, and operational changes.
  • Create and maintain technical documentation, including procedures, support runbooks, infrastructure standards, line diagrams, room technology documentation, RF and AV signal-flow diagrams, event workflows, and change records.
  • Travel for event assignments and provide on-call coverage as operational needs require.

Benefits

  • Eligible employees may participate in Versant benefit programs in accordance with applicable plan terms and eligibility requirements.
  • Potential additional compensation and benefits may include health insurance, retirement plans, and paid time off.
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