Infrastructure Engineer

CDO Technologies•McConnell Afb, KS

3d•Onsite

About The Position

Members of this Service Area provide technical expertise to manage enterprise infrastructure technologies. Answer phone calls to troubleshoot, configure, document, coordinate with customers, and create and resolve ITIL incidents following established guidelines and directives. Manage, ITIL incidents assigned to Infrastructure Service Area and include, but is not limited to, incidents relating to OSI Layer 2 and Layer 3 switching, 802.1q VLAN, Shortest Path Bridging (802.1AQ), 802.1x switch port authentication/Cisco ISE, router and switching operating system/firmware, Cisco VPN, related DNS and DHCP, dynamic routing protocols (BGP, OSPF), physical and virtual networks, QoS, Cisco Nexus Data Center technology, MPLS networks and DISA STIG implementation. The contractor shall support Infrastructure on first shift. ANG NOS Infrastructure manages the following: Cisco routers ands witches on 2 networks VPN appliances Cisco Nexus devices on 2 networks Responsible for enterprise routing, managing routing and switching at multiple data centers.

Requirements

Minimum of Cisco CCNP with three (3) years of related professional IT experience commensurate with tasks outlined in this service area.
Ability to install, configure, and troubleshoot OSI Layer 2 and Layer 3 switching features, 802.1q VLAN implementations and Shortest Path Bridging (802.1AQ).
Ability to install, configure, and troubleshoot router and switch operating system/firmware upgrades and perform assigned upgrades within reported TCNO timeline.
Ability to troubleshoot DNS and DHCP.
Ability to configure network addressing (Sub-Netting, Interface Protocols).
Ability to configure and troubleshoot physical and virtual networks, leveraging IP networking technology (OSI Reference Model, Topologies, Protocols, TCP, UDP, LAN Technologies, switching concepts, VLANs, Spanning Tree Protocol).
Ability to configure and troubleshoot Quality of Service (QoS).
Ability to configure and troubleshoot QoS incidents.
Ability to configure and troubleshoot Cisco Nexus Data Center technology.
Experience with creating and maintaining detailed Visio drawings.
Knowledge of Cisco Catalyst Center (formally DNA)with demonstrated ability to monitor and maintain Cisco routers and switches and provide reports.
Ability to configure and troubleshoot Cisco Virtual Private Network (VPN) hardware.
Ability to troubleshoot and maintain MPLS networks.
Must hold a Cisco Certified Network Professional (CCNP) certification or be able to obtain one within 90 days.
SECRET Security Clearance (FINAL) Required

Nice To Haves

Ability to configure and troubleshoot dynamic routing protocols (BGP, OSPF).
Ability to configure and troubleshoot Cisco VPN hardware.
Ability to apply and interpret DISA STIGs
Ability to configure and troubleshoot 802.1x switch port authentication via Forescout and Cisco ISE.

Responsibilities

Answer phone calls to troubleshoot, configure, document, coordinate with customers, and create and resolve ITIL incidents following established guidelines and directives.
Manage ITIL incidents assigned to Infrastructure Service Area.
Support Infrastructure on first shift.
Manage Cisco routers and switches on 2 networks.
Manage VPN appliances.
Manage Cisco Nexus devices on 2 networks.
Responsible for enterprise routing, managing routing and switching at multiple data centers.