Infrastructure Engineer Sr. (Proofpoint Engineer)
About The Position
As an Infrastructure Engineer Sr. within PNC’s technology organization you can be based in Strongsville OH, Pittsburgh PA or Phoenix AZ. As an Infrastructure Engineer you will be part of PNC’s proofpoint team. On a daily basis you will work with skilled engineers to monitor the health and functionality of the proofpoint infrastructure. Working in partnership with the PNC Security team, you will be responsible for assisting with responding to security events, system anomalies, and system issues. Deep knowledge of proofpoint on-premises & cloud platforms, SKIM/SPF/DMARC, SMTP & related diagnostics, as well as complex email flow configurations is required. Proofpoint certifications are preferred. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- Deep knowledge of proofpoint on-premises & cloud platforms, SKIM/SPF/DMARC, SMTP & related diagnostics, as well as complex email flow configurations is required.
- Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
- Specific certifications are often required.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Bachelors
Nice To Haves
- Proofpoint certifications are preferred.
Responsibilities
- Supports enterprise scale email infrastructure (60k+ mailboxes, 7MM emails per day).
- Deep understanding of email infrastructure components and diagnostics.
- Functions as messaging SME and technical lead for assigned projects.
- Develop and maintain process workflow and infrastructure architectural diagrams / documentation.
- Ensure adherence to enterprise change and risk control management standards.
- On-call rotation schedule for critical after-hours support.
- Provides expertise on platform engineering, while overseeing the team's effort and meeting customer needs.
- Uses technical knowledge and industry experience to design, build and maintain technology solutions.
- Develops software components and hardware for complex projects; aligns these with business strategies and objectives.
- Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.
- Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.
- Communicates with customers and integrates their needs with development, to meet business objectives.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
