Infrastructure Engineer Sr

American Electric Power • Columbus, OH

7d • $87,633 - $109,543

About The Position

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.
This position will be the Sr Engineer for a team responsible for ensuring workstation software packaging, deployments, vulnerability remediation, and security patching. In-Depth knowledge and experience of Microsoft Config Manager, Intune, and Patch MyPC for third party applications Strong experience using PowerShell and other scripting languages to develop and maintain scripts to automate day-to-day tasks

Requirements

• 4+ years' relevant work experience is required in deploying and packaging desktop software applications on Microsoft Windows and Mac OS including roadmap design, assessments, planning, implementation and upgrades/migrations of Packaging and deployments Tools.
• 5 years of relevant work experience is required.
• Bachelor's degree in computer science, engineering, or related technical field is required.
• In-Depth knowledge and experience of Microsoft Config Manager, Intune, and Patch MyPC for third party applications.
• Strong experience using PowerShell and other scripting languages to develop and maintain scripts to automate day-to-day tasks.
• Strong troubleshooting experience Microsoft Windows and Apple Operating Systems for Workstations, DNS, and Active Directory.
• Good data analysis skills and reporting capabilities using Power Bi, Advanced Insights and other reporting tools.
• Experience troubleshooting security tools on endpoints.

Nice To Haves

• Experience with Citrix and Azure is a plus.

Responsibilities

• Improve and maintain Windows workstation patching process and cycle.
• Actively verify and apply security patches.
• Develop and maintain documentation for Config Manager / Intune procedures and configuration of systems.
• Maintain and monitor Config Manager / Intune platform and client health on workstations and mitigate identified problems.
• Verify all endpoints are contained in Config Manager / Intune inventory and perform routine audits of workstations to ensure compliance with established standards, policies, and configuration guidelines.
• Create and deploy application deployment packages through Config Manager / Intune.
• Develop and maintain PowerShell Scripts to automate day-to-day tasks.
• Drive vulnerability assessment and remediation work, including escalation support for workstation related issues.
• Experience with JAMF console and deploying security updates and remediate vulnerabilities on Mac devices.
• Strong troubleshooting experience Microsoft Windows and Apple Operating Systems for Workstations, DNS, and Active Directory.
• Good data analysis skills and reporting capabilities using Power Bi, Advanced Insights and other reporting tools.
• Experience troubleshooting security tools on endpoints.

Benefits

• Base Salary from $87,633.00 - $109,543.00 /year.
• comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior