Infrastructure Engineer Sr-Staff
About The Position
Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices. We are considering candidates at three different grades for this position. Candidates will be evaluated for the highest grade for which they qualify.
Requirements
- Strong understanding of routing (OSPF, BGP) and switching.
- Proficiency with major vendor equipment (Cisco, Arista, etc).
- Knowledge of firewalls, VPNs, PKI, and cybersecurity best practices.
- Excellent problem-solving skills for diagnosing and resolving complex issues.
- Bachelor's degree in computer science, engineering, or related technical field is required.
- 5 years of relevant work experience is required for Infrastructure Engineer Sr (SG7).
- 7 years of relevant work experience is required for Infrastructure Engineer Prin (SG8).
- An equivalent combination of education and related experience may be considered.
Nice To Haves
- Firewall configuration, installation and maintenance
- Authentication, Authorization and Accounting (AAA) to provide authentication of devices and users
- Solid foundation of routers and switches (Cisco, Arista, etc)
- Background in supporting users in larger settings.
- Ability to work independently and manage tasks effectively.
- Good communication skills, able to interact with different customers, including leadership.
- Experience working with a team in a larger environment
Responsibilities
- Perform infrastructure project assignments.
- Plan, research, evaluate and design infrastructure solutions.
- Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities.
- Adhere to AEP’s approval processes as part of change management, incident management and trouble response scenarios.
- Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
- Prepare technical documentation including procedures, manuals, and reports.
- Review and adhere to budgeting and approval processes while assisting with annual and project planning.
- May provide training and mentoring, as well as work direction, to others on the team.
- Adhere to policies, procedures, standards, codes and regulations relevant to assignments.
- Demonstrate thorough knowledge of AEP infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and problems.
- Exhibit and apply proficiency in analysis, design, problem solving, troubleshooting, resolution, communication, and customer service skills.
Benefits
- Base Salary from $87,633.00 - $128,688.00/year.
- AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
