Infrastructure Engineer, IT M&A

Salesforce • Chicago, NY

9d • Hybrid

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 04/11/2026. As an Infrastructure Engineer within our Business Technology (BT) organization, you will play a critical role in the evolution of our global corporate IT environment. You will be responsible for assessing, migrating, and integrating diverse collaboration and infrastructure technologies during company acquisitions. This is a highly cross-functional role where you will partner with security, engineering, and business teams to provide expert recommendations and execute technical integrations that drive our collective success.

Requirements

• Degree or equivalent relevant experience required.
• Broad Technical Foundation: 5+ years of experience in IT operations, design, or architecture within enterprise environments.
• Migration Experience: A proven track record of supporting or leading technology migration projects.
• Adaptability: The ability to learn new technologies and concepts quickly in a fast-paced environment.
• Discretion & Empathy: Experience navigating sensitive situations and a commitment to managing highly confidential information with integrity.
• Project Management: Demonstrated ability to drive projects forward independently while collaborating effectively with global, cross-functional teams.
• Clear Communication: Ability to document technical designs and processes clearly and present recommendations to both technical and non-technical audiences.

Nice To Haves

• Experience with Mergers & Acquisitions (M&A) or large-scale organizational integrations.
• Hands-on experience with Cloud platforms ( AWS or GCP ) and SaaS environments ( Google Workspace or O365 ).
• Familiarity with migration tools (e.g., CloudMigrator ) and security best practices.
• Prior experience with or a deep interest in the Salesforce platform and its internal IT processes.

Responsibilities

• Collaborative Assessments: Conduct comprehensive audits of an acquisition’s infrastructure (identity, compute, storage, network, and endpoints) to identify integration paths.
• Strategic Recommendations: Develop and present high-level solution designs and integration strategies, providing clear insights into scope, complexity, and risk.
• Execution & Migration: Lead the hands-on execution of technology migrations for email, calendar, and file storage, ensuring a smooth transition for new team members.
• Standard Setting: Contribute to the continuous improvement of our integration playbooks and infrastructure standards.
• Stakeholder Partnership: Navigate sensitive organizational changes with empathy, managing expectations and providing clear updates to stakeholders throughout the integration lifecycle.
• Mentorship & Training: Partner with global teams to identify user training needs and ensure new employees are set up for success from day one.

Benefits

• Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed