Infrastructure Engineer III

Aristocrat Gaming • Las Vegas, NV

3d

About The Position

At Aristocrat, the Infrastructure Engineer III supports the company’s mission of bringing happiness to life through play by delivering infrastructure solutions for casino properties. The role works autonomously to manage customer installations and upgrades from site assessment through launch, providing solutions aligned with Aristocrat standards and reference architectures across network, compute, storage, and platform environments.

The position includes end-to-end installation and upgrade ownership, customer infrastructure assessments, turnkey infrastructure buildouts, launch support, and coordination with Project Management, customers, and Technical Support. It also performs managed-services operational work, including patching, monitoring response, and routine changes. Scheduled maintenance windows may take place outside business hours, and travel of up to 50% is expected.

Requirements

• Bachelor’s degree in a technical field or equivalent experience.
• At least 4 years of experience in a network or infrastructure engineering role.
• Hands-on experience configuring and troubleshooting multi-vendor switching and routing, VLANs, and Layer 3.
• Expertise in VMware or other virtualization platforms, server hardware, and shared storage.
• Proficiency in Windows Server administration, including Active Directory, DNS, and DHCP.
• Working knowledge of Linux administration, including Ubuntu and Red Hat.
• Experience with firewall troubleshooting and configuration.
• Ability to acquire a gaming license in all jurisdictions where Aristocrat operates, including registration with the Nevada Gaming Control Board (NGCB).
• Excellent written and verbal communication skills and ability to produce clear, accurate technical documentation.
• Self-starter with strong analytical, problem-solving, and customer relations skills.
• Ability to lift up to 50 lbs and stand, kneel, and work in data centers, network closets, and casino floor environments.
• Willingness to travel up to 50%.

Nice To Haves

• Kubernetes and containers, including RKE2/Rancher.
• Microsoft SQL Server administration.
• IIS administration.
• Monitoring and logging tools, including Prometheus, Grafana, and ELK.
• Scripting with PowerShell, Python, or Bash.
• Cloud platform experience, preferably AWS.

Responsibilities

• Own and manage site installations and upgrades end-to-end, from site assessment through launch.
• Participate in project meetings and provide status updates to Project Management and customer collaborators.
• Provide on-site and remote support during product launches as needed.
• Conduct on-site and remote customer infrastructure assessments and document findings and recommendations.
• Prepare third-party hardware bills of materials and quotes for turnkey installations.
• Perform turnkey installations, including full or partial infrastructure buildouts.
• Act as the point of contact for Technical Support on infrastructure-related blocking issues.
• Manage service issues and customer concerns, resolving them or escalating them with clear documentation.
• Perform managed-services operational tasks, including patching, monitoring response, and routine changes.
• Work scheduled maintenance windows, including some outside business hours, as customer operations require.

Benefits

• Depending on role and location, potential eligibility for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level