Infrastructure Engineer III
About The Position
American Express is seeking a versatile Full Stack Infrastructure Engineer with expertise in compute, storage, network, and cloud technologies. The role designs, implements, and manages robust infrastructure solutions to ensure reliability, scalability, and performance. The engineer supports the full infrastructure stack, leads incident response and root-cause analysis, develops automation, and works with engineering and architecture teams on maintenance, upgrades, and system design. The position also contributes to capacity planning, disaster recovery, business continuity, monitoring, and continuous operational improvement. Participation in on-call rotations provides 24x7 support for critical infrastructure issues. Employment eligibility to work in the United States is required; American Express will not pursue visa sponsorship.
Requirements
- Proven experience managing and optimizing a diverse infrastructure stack.
- Extensive knowledge of cloud platforms such as AWS, Azure, and GCP, and infrastructure as code tools such as Terraform and CloudFormation.
- Familiarity with service mesh technologies such as Istio and Linkerd.
- Solid understanding of virtualization technologies such as VMware and Hyper-V, and containerization and orchestration technologies such as Docker and Kubernetes.
- Understanding of storage solutions including SAN, NAS, and cloud storage, as well as backup systems.
- Strong understanding of network protocols, routing, switching, and firewalls.
- Experience with load balancers such as F5, HAProxy, and Nginx, and network monitoring tools.
- Experience with DNS management and troubleshooting.
- Experience with network security best practices.
- Proficiency with monitoring and observability tools such as Prometheus, Grafana, and Splunk.
- Proficiency in at least one scripting language, such as Python or Bash, for automation.
- Experience with CI/CD pipeline management and DevOps practices.
- Strong understanding of disaster recovery and business continuity planning.
- Experience with performance tuning and capacity planning.
- Understanding of chaos engineering principles and practices.
- Skills in cloud infrastructure cost optimization.
- Eligibility to work in the United States; visa sponsorship will not be pursued.
Responsibilities
- Ensure reliability, availability, and performance across compute, storage, network, and cloud infrastructure.
- Lead infrastructure incident response with Application Support, SRE, and Engineering teams to minimize MTTD and MTTR.
- Perform root-cause analysis of infrastructure incidents and implement corrective actions.
- Develop and maintain automation tools for infrastructure resource management.
- Collaborate with Engineering teams to plan and execute system upgrades and maintenance.
- Conduct capacity planning and resource management across infrastructure components.
- Participate in on-call rotations to provide 24x7 support for critical infrastructure issues.
- Design and implement disaster recovery plans and business continuity strategies.
- Implement monitoring, logging, and alerting best practices across the infrastructure.
- Foster continuous improvement and operational excellence.
- Analyze complex infrastructure problems, design scalable and resilient solutions, and lead their implementation.
- Collaborate with architects and engineers to design and enhance infrastructure architecture in alignment with business needs and technology standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
