Infrastructure Engineer III

TEKsystemsWesterville, OH
$100,000 - $130,000Onsite

About The Position

The Infrastructure Engineer III is responsible for independently ensuring the efficient operation of in-house information systems to support core organizational functions. This position will create strategic workflows, mentor others on the team and serve as the subject-matter expert. They will research and develop new solutions to further extend the knowledge of the Service team.

Requirements

  • 7+ years infrastructure experience
  • Ability to operate independently (L3 escalation)
  • Experience supporting corporate environments
  • Experience supporting distributed sites (offices + distribution centers)
  • Experience with Cisco / Meraki
  • Experience with VOIP systems
  • Experience with general enterprise networking concepts
  • Ability to troubleshoot connectivity across locations
  • Ability to support infrastructure in warehouse/DC environments
  • Ability to work across multiple sites (travel involved)
  • Experience with Windows Server
  • Experience with Linux
  • Experience with VMware (virtualization)
  • Experience with SQL
  • Experience with Exchange
  • Ability to deploy, maintain, and optimize systems
  • Experience with performance tuning
  • Experience with system upgrades
  • Experience with patching / lifecycle management
  • Ensures high availability across environments
  • Experience with security audits
  • Experience with disaster recovery
  • Experience with backup strategies
  • Experience with infrastructure hardening
  • Bachelor’s degree in computer science/software engineering or equivalent education/work experience preferred
  • 7+ years of relevant infrastructure experience strongly preferred
  • Previous experience troubleshooting hardware and software preferred
  • Proven experience with systems planning, implementation, security principles and general software management best practices preferred
  • Extensive technical knowledge of standard networking concepts (Meraki, Cisco, VOIP, etc.), core software applications (VMWare, Windows Server, Linux, SQL, Exchange, Solarwinds or similar monitoring software) and standard ITIL processes preferred
  • Team collaboration and leadership skills
  • Good verbal and written communication skills (internally and externally)
  • Adaptability and problem-solving skills
  • Strong attention to detail
  • Customer-centric mindset
  • infrastructure engineering
  • networking technologies
  • Windows Server
  • Linux
  • VMware
  • SQL
  • Exchange
  • distribution center
  • Security
  • Troubleshooting
  • Kubernetes / containerization
  • Cloud platforms (AWS, Azure, or GCP)
  • Vendor management
  • Systems implementation / deployment experience
  • Performance tuning & optimization
  • Automation / scripting (PowerShell, Bash, Python)
  • Backup and recovery tools
  • Directory services (Active Directory)
  • Collaboration with service desk / ticketing systems
  • Experience supporting multi-site environments
  • Cost analysis / ROI evaluation
  • Documentation and process creation
  • Experience with ERP environments (nice to have – Workday exposure)
  • Industry experience (3PL, logistics, or manufacturing)

Nice To Haves

  • Workday exposure

Responsibilities

  • Provide direction in infrastructure system deployment and maintenance
  • Design, supervise and participate in technology and platform implementations to support corporate network, server, application and voice infrastructure
  • Assist with ensuring high availability of infrastructure systems that support internal employee functions and external customer contact
  • Collaborate with IT leadership, executive team members, decision makers and stakeholders to define business requirements and systems goals
  • Create and deploy new applications and enhancements to existing applications, software and operating systems
  • Assess the effectiveness and efficiency of existing systems and develop new strategies to improve them
  • Perform cost-benefit and ROI analyses for proposed systems to aid management in decision-making
  • Interact and negotiate with vendors, outsourcers and contractors to secure system-related products and services
  • Conduct server and security audits, system backup procedures, company disaster recoveries and other strategies
  • Maintain documentation relevant to system configuration, standard processes and service records
  • Complete in-depth tests and end-user reviews for modified and new systems
  • Monitor/test system performance and assist with training to end users for all systems
  • All other duties as assigned

Benefits

  • Base+Bonus+Benefits
  • bonus 3% of salary based on company success
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