Infrastructure Delivery Engineer

Insight Investments Corp•Scottsdale, AZ

3h•$120,000 - $150,000•Hybrid

About The Position

The Infrastructure Delivery Engineer is responsible for the successful implementation, configuration, migration, integration, and support of enterprise infrastructure solutions for our customers. This is a customer-facing, hands-on technical role delivering projects both onsite and remotely across server, storage, virtualization, networking, data protection, and related infrastructure technologies. The Infrastructure Delivery Engineer works closely with Solutions Architects, Project Managers, Customer Success teams, technology partners, and customer IT teams to translate approved designs and Statements of Work (SOWs) into successfully deployed production solutions. The ideal candidate is a broad infrastructure technologist with strong implementation experience across multiple vendors and technologies and the ability to independently execute projects in complex customer environments.

Requirements

5+ years of hands-on enterprise infrastructure implementation experience.
Strong experience implementing at least three of the following technology areas: Servers and compute, Enterprise storage, Virtualization, Networking, Backup and data protection, Hyperconverged infrastructure.
Experience working with enterprise infrastructure from multiple manufacturers.
Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, SAN/NAS, virtualization, and data protection concepts.
Experience performing infrastructure upgrades and migrations in production environments.
Ability to read and implement technical architecture diagrams and detailed designs.
Strong troubleshooting and root-cause-analysis skills.
Experience working within formal change-control processes.
Ability to work independently during customer implementations.
Strong technical documentation skills.
Strong written and verbal communication skills.
Ability to work effectively with customers, architects, project managers, vendors, and other engineers.
Ability to travel to customer locations and data centers as required.
Ability to support occasional evening or weekend implementation and maintenance windows.

Nice To Haves

Technical certifications from one or more major infrastructure vendors are preferred, including certifications from Cisco, Dell Technologies, NetApp, Pure Storage, Nutanix, VMware, Microsoft, Commvault, Rubrik, Cohesity, Arista, NVIDIA, Palo Alto, Cisco
Experience working for a VAR, systems integrator, managed services provider, OEM, or professional services organization is highly desirable.

Responsibilities

Implement, configure, upgrade, migrate, and troubleshoot enterprise infrastructure solutions including physical and virtual server infrastructure, enterprise storage platforms, virtualization and hypervisor environments, data center and campus networking, backup, recovery, and data protection solutions, hyperconverged infrastructure (HCI), infrastructure management and monitoring platforms, and cloud and hybrid infrastructure components.
Perform implementations both remotely and at customer locations, including data centers, corporate offices, branch locations, and colocation facilities.
Deploy and configure enterprise server platforms from leading manufacturers such as Dell Technologies, Lenovo, Cisco UCS, Supermicro, Nutanix, and other enterprise compute platforms. Responsibilities may include hardware installation, firmware updates, BIOS configuration, RAID configuration, operating system installation, network configuration, management platform integration, and production validation.
Implement and support enterprise storage solutions including SAN, NAS, object, and software-defined storage platforms. Perform storage provisioning, host connectivity, zoning, multipathing, replication, data migration, performance validation, and integration with virtualized and physical environments.
Deploy, upgrade, migrate, and troubleshoot virtualization and HCI platforms including VMware vSphere / VMware Cloud Foundation, Microsoft Hyper-V, Nutanix AHV, Red Hat virtualization technologies, and other enterprise virtualization platforms. Responsibilities may include cluster deployment, host configuration, virtual networking, shared storage integration, VM migration, high availability configuration, lifecycle management, and platform upgrades.
Install, configure, and validate networking infrastructure including Ethernet switching, data center networking, routing, VLANs and segmentation, link aggregation, network redundancy, management networks, storage networking, and basic firewall and security integration.
Deploy and configure enterprise backup, recovery, replication, and data protection platforms. Configure backup policies, repositories, replication, retention policies, application integration, recovery procedures, and monitoring.
Review Statements of Work, architecture diagrams, bills of materials, implementation plans, and technical designs prior to project execution.
Develop or contribute to implementation plans, migration plans, Methods of Procedure (MOPs), change plans, backout plans, test and validation plans, as-built documentation, and customer handoff documentation.
Execute assigned project tasks according to defined scope, schedule, technical requirements, and customer change-control processes.
Identify technical risks, dependencies, design gaps, and potential scope changes and escalate them to the Project Manager and/or Solutions Architect.
Maintain accurate technical documentation throughout the project lifecycle.
Deliver customer documentation including as-built configurations, architecture diagrams, configuration records, IP and connectivity information, operational procedures, backup configurations, support information, and known issues and recommendations.
Provide knowledge-transfer sessions to customer technical teams following implementation.
Represent the company professionally at customer locations and during remote engagements.
Communicate technical activities, implementation status, risks, issues, and next steps clearly to both technical and non-technical stakeholders.
Build trusted relationships with customer infrastructure teams and serve as a technical point of contact during implementation.
Recognize opportunities where additional services, modernization, remediation, or architectural assistance may benefit the customer and communicate those opportunities internally.