Infrastructure Automation Engineer

Bottomline•Portsmouth, NH

2d•Hybrid

About The Position

Bottomline is hiring an associate-level Infrastructure Automation Engineer to support infrastructure automation platforms and shared engineering services in a hybrid work environment. The role is intended for someone with curiosity, sound problem-solving instincts, and the ability to learn new technologies quickly. Candidates are not expected to have experience with the team's automation platforms; mentoring, hands-on knowledge transfer, and practical work assignments will help build engineering and operational skills. Close time-zone alignment with U.S.-based senior engineers and stakeholders is important for onboarding and collaboration. The position offers a growth path from foundational operational support into advanced automation engineering, with opportunities to take on more complex troubleshooting, automation development, and platform design as knowledge and experience develop. Candidates must be authorized to work full-time in the United States without restriction; visa sponsorship and transfers are unavailable. Relevant preparation may come from education, training, internships, labs, personal projects, or prior technical support experience.

Requirements

Basic Linux administrative skills, including comfort with the Linux CLI, user and permissions management, managing services, basic networking, and writing Bash scripts.
Strong problem-solving aptitude and a structured, persistent approach to troubleshooting.
Demonstrated ability and motivation to learn unfamiliar tools, technologies, and processes.
Clear written and verbal communication, including the ability to explain findings and document steps taken.
Collaborative mindset and comfort working with teammates and internal customers.
Authorization to work in the United States on a full-time basis without restriction.

Nice To Haves

Experience in infrastructure automation, platform engineering, or infrastructure-as-code.
Prior experience with Terraform, Puppet, Ansible, Chef, GitLab, GitHub, shell scripting, Python, Go, Kubernetes, GitHub Copilot, or Claude Code.
Relevant preparation through education, training, internships, labs, personal projects, or prior technical support experience.

Responsibilities

Support infrastructure automation platforms and shared engineering services by responding to troubleshooting requests, alerts, and on-call incidents.
Perform basic Linux administration, including checking storage and system status, accessing and reviewing logs, and running existing scripts.
Learn the team's automation tools, development practices, and operational processes through hands-on assignments, mentoring, and self-directed learning.
As experience grows, contribute to automation improvements, platform design, and increasingly complex technical problem-solving.