Infrastructure Area Manager

NextLink•Hudson Oaks, TX

12d•Onsite

About The Position

We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match. This role will manage the deployment and maintenance of towers across a large geographical area. Coordinate with all departments necessary to ensure open projects are being drive to completion as efficiently as possible. Hire and train teams to perform in accordance with Nextlink quality safety and efficiency standards. Report to upper management as needed on production and efficiency responsibilities.

Requirements

Must be able to lead and hold the team accountable
Must be able to communicate consistently and clearly with other departments in the company
Must be comfortable in a rapidly changing environment and adapts easily to change
Ability to work in a team environment and collaborative in style
Excellent interpersonal, written, and oral communication skills
Professionalism and ability to work with other department managers and supervisors
Strong analytical skills, attention to detail, and the ability to interpret reports and metrics
Ability to use initiative and work efficiently with minimal supervision
High school diploma or GED equivalent required
4+ years' experience in wireless internet technology
2+ years' experience in climbing towers
2+ years' managing a team

Responsibilities

Coordinate with Purchasing Manager and warehouse personnel to manage the inventory needed for new tower builds and maintenance needs
Coordinate with Network Operations to integrate newly equipped towers into the network
Contribute ideas for process improvement
Responsible for the quality of work that the team provides, and coaches as needed
Contributes to a fun, upbeat culture
Become a subject matter expert on all equipment types related to the job
Manage large projects and see that deadlines are met
Keep reports updated on various platforms
Enforce all company policies and procedures
Review and analyze metrics for adherence to company KPI's
Communicate quickly and effectively with Supervisors, RDO, and other Departments to achieve goals, provide feedback, and report issues
Oversee site maintenance and outage restoration for assigned area
Assist in outage restoration as needed
Perform other duties as assigned