Infrastructure Architect Team Lead, Agile

Milton CAT•Milford, MA

1d•Hybrid

About The Position

We are seeking a dynamic and technically grounded Agile Lead to guide the delivery and continuous evolution of our global enterprise infrastructure platforms. Supporting a workforce of 1,500+ employees across multiple Northeast locations, this role sits at the intersection of agile delivery, technical leadership, and hands-on engineering. You will lead cross-functional teams, ensure effective agile execution, and actively contribute to designing and building scalable, resilient infrastructure solutions within a Microsoft-centric environment. This is a hands-on leadership role where you will shape technical direction, mentor engineers, and contribute directly to engineering outcomes, fostering a modern, cloud-first, and endpoint-aware IT ecosystem.

Requirements

7+ years of experience in infrastructure, platform engineering, or IT operations
3+ years leading teams in agile environments (Scrum, Kanban, or hybrid)
Strong hands-on experience with Microsoft Azure and Microsoft 365 ecosystem
Expertise in Intune, Endpoint Manager, Autopilot, and endpoint lifecycle management
Experience with Microsoft Entra ID (Azure AD), Conditional Access, and Zero Trust frameworks
Proficiency in infrastructure automation (Terraform, Bicep, ARM) and CI/CD (Azure DevOps)
Familiarity with Microsoft Defender suite and endpoint security best practices
Strong understanding of DevOps, SRE, and observability tooling
Demonstrated ability to mentor engineers and lead high-performing teams
Excellent communication, facilitation, and leadership skills

Responsibilities

Lead and facilitate agile ceremonies (sprint planning, stand-ups, retrospectives, backlog refinement) to ensure predictable, high-quality delivery
Partner with product owners and stakeholders to prioritize infrastructure and platform work aligned to business outcomes
Remove impediments and optimize delivery using agile metrics (velocity, cycle time, throughput)
Drive continuous improvement through retrospectives and data-driven insights
Contribute directly to engineering and automation efforts, including: Infrastructure-as-code using Terraform, Bicep, or ARM templates; CI/CD pipelines leveraging Azure DevOps and GitHub Actions; Azure services (e.g., Entra ID (Azure AD), Storage, App Services)
Implement automation for provisioning, patching, configuration management, and backup
Troubleshoot complex issues across cloud, network, identity, and endpoint layers
Support incident response, root cause analysis, and post-incident improvements
Lead engineering and optimization of Microsoft 365 and endpoint management solutions, including: Microsoft Intune (MDM/MAM policies, device compliance, application deployment); Endpoint Manager / MEM and modern device management practices; Autopilot provisioning and zero-touch deployment strategies
Manage and enhance endpoint security posture using Microsoft Defender for Endpoint and security baselines
Integrate identity and access controls through Microsoft Entra ID, Conditional Access, and Zero Trust principles
Drive lifecycle management of Windows endpoints, including patching, compliance, and user experience optimization
Oversee delivery of infrastructure initiatives across Azure, on-prem, and endpoint ecosystems
Collaborate with security and architecture teams to ensure alignment with compliance and governance standards
Enable self-service infrastructure and endpoint capabilities to improve developer and user productivity
Ensure high availability and performance of infrastructure and endpoint services
Implement proactive monitoring, alerting, and incident response using Microsoft tooling
Leverage metrics (MTTR, SLAs, SLOs) to continuously improve reliability and service quality
Act as a bridge between engineering, architecture, security, and business teams
Communicate technical strategies and delivery progress clearly to stakeholders
Align teams around Microsoft platform strategy, cloud adoption, and endpoint modernization initiatives