Part-Time Information Technology Support

City of High Point • High Point, NC

1d • $22 - $28 • Onsite

About The Position

Provides part-time operational support for Police Department IT functions, with a focus on equipment lifecycle tasks, inventory accuracy, imaging, deployments, and routine support follow-up. This role enhances throughout, for day-to-day operations, enabling full-time technical staff to focus on higher-priority projects, escalations, and complex troubleshooting.

Requirements

• Basic understanding of Windows PCs and common peripherals
• Strong organization skills and attention to detail (inventory tracking and documentation)
• Ability to follow standard build and deployment processes consistently
• Professional communication and customer service skills
• Ability to lift and move standard IT equipment (monitors, desktops, docking stations) as needed

Nice To Haves

• Prior IT support or help desk experience
• Familiarity with imaging processes and basic troubleshooting
• Experience with inventory systems or asset management practices

Responsibilities

• Maintain and update IT asset tracking and assignment records
• Image and configure new and redeployed devices using standard procedures
• Prepare equipment for deployment, including accessories, labeling, and readiness verification
• Support workstation setups and office moves (disconnect, reconnect, testing)
• Assist with vehicle equipment assignment tracking and documentation
• Perform routine ticket follow-up, status updates, and documentation maintenance
• Coordinate with internal stakeholders for scheduling pickups, drop offs, swaps, and deployments

Benefits

• A guaranteed monthly pension upon retirement, vested after 5 years of service
• 401K and 457B Retirement Plans
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement Plan
• Competitive medical, dental, and vision plans effective day one
• Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed