Information Technology Support Technician
Froehling & Robertson, Inc.•Richmond, VA
•$53,604 - $64,426•Onsite
About The Position
The Information Technology Support Technician will answer questions and manage requests related to information systems (IT) production jobs.
Requirements
- Associate’s degree in computer science or IT preferred
- 0-3 years of relevant experience
- Ability to adapt to rapid changes/rapid work environment, manage competing demands
- Ability to work independently or in a team environment
- Ability to learn new concepts quickly
- Attention to detail and excellent organizational skills
- Ability to multi-task and meet deadlines
- Excellent communication and skills (oral and written)
- Must be willing to participate in and pass F&R’s pre-employment screening including a background investigation, drug screening and driving record.
Responsibilities
- Responsible for providing technical support and answering users' computer-related questions
- Maintains current list of computer requests
- Troubleshoots hardware, software and network problems
- Assists the Network/Systems Administrator
- Installs computer hardware and software
- Other responsibilities as needed.
Benefits
- Comprehensive group medical insurance, including health, dental, vision and life
- Opportunity for professional growth and advancement
- Tuition reimbursement
- Paid time off
- Company–observed paid holidays
- Short and long-term disability coverage
- 401K retirement
- Company Cell Phone + Tablet
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
