CC#25-04-225 Information Technology Support Specialist- Chignecto Family

Nova Scotia Regional Centres for Education & CSAP • Amherst, NS

4d • Onsite

About The Position

Reporting to the Manager of Technology Infrastructure, the ITSS (Information Technology Support specialist) will be responsible for the installation, maintenance and support of technology-related systems within the schools of Chignecto-Central Regional Centre for Education. A detailed job description is available to applicants on the website.

Requirements

• Successful completion of post-secondary education in the information technology field.
• High school diploma or equivalent.
• CompTIA A+ certified.
• Proficiency in the diagnosis and repair of desktop computers, mobile devices such as Laptops, Tablets and Chromebooks and Multimedia projectors.
• Basic understanding of LAN/WAN technology including wireless networks.
• Successful completion of a criminal records check and child abuse registry check.
• Experience using a ticket system recording accurate time and excellent written and logical troubleshooting steps.
• Software installations and software licensing.
• Ability to work at heights.
• Physical ability to perform the required duties.
• Valid driver´s license and reliable vehicle.

Nice To Haves

• Experience and knowledge of technology in education including Google Apps for Education.
• Strong interpersonal and communication skills.
• WHMIS
• First Aid
• Fall Protection

Responsibilities

• Installation, maintenance and support of technology-related systems within the schools of Chignecto-Central Regional Centre for Education.
• Diagnosis and repair of desktop computers, mobile devices such as Laptops, Tablets and Chromebooks and Multimedia projectors.
• Software installations and software licensing.
• Recording accurate time and excellent written and logical troubleshooting steps using a ticket system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree