Information Technology Supervisor (Enterprise Architect)

City of Sacramento•Sacramento, CA

3d•Hybrid

About The Position

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. This position will build strong partnerships with business stakeholders, understand complex operational challenges, and translate business requirements into scalable, secure, and maintainable technology solutions. This position provides strategic direction throughout the application lifecycle, including business analysis, solution architecture, development, integration, testing, deployment, and ongoing support. This position will lead a team of application developers and business analysts responsible for the City's Salesforce Customer Relationship Management (CRM) and Mendix Business Process Management (BPM) platforms, delivering innovative digital solutions that improve City operations and constituent services. This position will ensure applications align with enterprise architecture standards, cybersecurity requirements, governance practices, and the City's long-term digital strategy.

Requirements

Four years of progressively responsible experience in the fields of systems analysis, systems programming, network administration, application programming, customer support, computer operations or similar field in a multi-platform information systems environment, including at least one year as a project lead or team leader.
A Bachelor's degree from an accredited college or university with a major in computer science, information systems, business information systems, business administration or a closely related field.
Skill In: Problem solving utilizing limited resources.
Skill In: Use of computers, computer applications, and software, including computer-based research tools.
Skill In: Project planning and management techniques relating to the development, acquisition and installation of information technology
Skill In: Budgeting
Ability to: Manage, plan, assign, and supervise the work of a diverse staff in the accomplishment of multiple projects.
Ability to: Establish and maintain effective working relationships within various work groups.
Ability to: Manage multiple technical projects and adhere to deadlines.
Ability to: Use a variety of automated computer hardware and software systems.
Ability to: Communicate effectively, verbally and in writing.
Ability to: Exercise analytical skills in providing fact-based details to support ideas, recommendations, and analysis
Ability to: Coordinate within own department and across departments to identify opportunities for shared use of information systems and technologies.

Nice To Haves

Intermittent remote work may be available, but incumbents must reside within the Sacramento region or be able to report to a City of Sacramento physical worksite with little notice.
Professional certification in one or more fields of information technology may substitute for one year of education or one year of experience.

Responsibilities

Supervises, trains, and evaluates professional and technical subordinates; provides technical advice and assistance to staff; selects and supervises the work of contractors.
Supervises the development of plans and estimates for systems development and major enhancements of the City’s information technology systems; supervises and participates in the preparation of special information technology studies and reports.
Assists in the development and implementation of goals, objectives, policies, and priorities for an information technology unit; assists in the preparation and administration of unit budget; supervises and participates in the preparation of equipment acquisition and improvement programs and budgets.
Establish program and production goals, priorities and major work schedules in accordance with established policies
Coordinate resolution of complex and technical problems and system changes that affect the work of the unit
Confers others regarding project priorities and progress; participates in planning, progress and design review meetings; provides technical assistance to resolve barriers to completion; negotiates contractor claims.
Reviews and approves programming, systems development and systems enhancement plans, work orders, consultant and related bills and purchase orders; prepares and monitors consultant agreements, reviews new and proposed laws, regulations, codes, methods, materials and technique for application to projects; develops and implements procedures, standards and systems.
Participates in committees and work groups; may lead or participate in planning or focus groups; may represent the department; prepares comprehensive technical and statistical reports; maintains a variety of records and technical data.
Performs related or other duties as assigned.