Information Technology Student

Magna International•Concord, ON

3d•CA$20 - CA$22

About The Position

The IT Student will help and support the IT Department members in several different areas. This role involves providing first-level support calls and tickets from the user community on all facets of the IT System, as well as assisting administrators and development staff in the facility. Magna offers an engaging and dynamic environment where employees can develop industry-leading automotive technologies. The company invests in its employees, providing them with the necessary support and resources for success. As part of a global team, employees can expect varied responsibilities and a wide range of development prospects, recognizing that each career path is unique.

Requirements

Enrolled in a Post Secondary Degree or Diploma in an IT Program.
Excellent analytical and problem-solving skills.
Strong communication, organizational and interpersonal skills.
Punctual, independent, tolerant.
Capability with current versions of Microsoft Software Packages and Operating Systems.

Responsibilities

First level support calls and tickets from the user community on all facets of the IT System as well as any help required from the other administrators and development staff in the facility.
Troubleshoot computer/printer/network problems both in person and remotely.
Provide assistance to the Production Floor support staff for hardware issues.
Manage Helpdesk Ticketing system and ensure calls are received, distributed, and closed out.
Test and Troubleshoot retired hardware to determine recycling requirements.
Setup and configure new computer equipment for the user community.
Assist in managing the company cell phone and tablet fleet and MDM Solutions.
Perform any other tasks required by the IT Manager or Delegates.