IT Specialist - Entry Level

Schnellecke Logistics USA•Abernant, AL

20h•Onsite

About The Position

The IT Specialist ensures the availability, functionality, and security of Schnellecke Logistics IT systems and resources in compliance with corporate IT guidelines. This position supports daily operations within the customer IT environment by managing help desk activities, maintaining infrastructure, coordinating incident resolution, and ensuring proper system administration. The IT Specialist serves as the primary on-site IT support resource while collaborating with corporate IT teams and third-party providers to maintain operational continuity and data security.

Requirements

Minimum 2 years of professional IT experience
Strong knowledge of computer and network hardware
Proficient in Microsoft Windows and iOS operating systems
Strong troubleshooting and problem-solving skills
Ability to manage multiple priorities in a fast-paced logistics environment
Effective communication skills and ability to work cross-functionally
Candidates must be able to legally work for any employer in the United States
Complete a Background check and drug screening

Nice To Haves

Technical degree or formal studies in Information Technology, Engineering, or related field preferred
Advanced Microsoft Excel skills, including Visual Basic, preferred

Responsibilities

Ensure availability and functionality of Schnellecke IT systems in compliance with corporate IT standards
Provide general user help desk support for clients and endpoint hardware, including computers, printers, tablets, and mobile devices
Manage applications operated by Schnellecke, including user support, incident resolution, and system customization
Maintain IT infrastructure, including domain administration, network support, file server management, and enforcement of IT security standards
Administer customer-related IT systems, including access management and coordination of IT-related requests or incidents
Coordinate IT tickets within the Schnellecke IT Ticket System and collaborate with 2nd Level Corporate IT support teams in Germany or Mexico
Maintain inventory control of Schnellecke and customer-owned IT assets, including computers, tablets, and cell phones
Support operational IT needs within both warehouse and office environments
Always follow and ensure adherence to Schnellecke Safety Principles
Perform additional IT-related duties as assigned by the Manager, IT Region USA