Public Notice - Information Technology (Direct Hire)

National Aeronautics and Space Administration Headquarters•Huntsville, AL

About The Position

This is a public notice for Information Technology positions at NASA, advertised as Direct Hire. The positions are in various organizations and locations, and NASA may fill them at multiple grade levels (GS-07/09/11/12/13/14/15). The duties described are for the highest grade advertised, with duties at lower grades being of more limited scope and complexity. The role involves planning, designing, and delivering IT services and solutions across specialties like systems analysis, applications, operating systems, network services, and security, ensuring alignment with organizational mission, architecture, and policy. Key responsibilities include developing and maintaining technical documentation, conducting analyses and evaluations (performance, capacity, reliability, cybersecurity risk), administering and integrating platforms (servers, cloud services, databases, network infrastructure), leading or supporting IT projects, advising leadership on IT strategies and information security, and implementing cybersecurity practices. For supervisory positions, duties include a full range of supervisory responsibilities such as assigning and evaluating work, recommending personnel actions, taking disciplinary actions, and employee development. The role also emphasizes measuring service performance, driving continuous improvement, and adhering to OPM's competency-based standards. Candidates are expected to be committed to improving federal government efficiency, passionate about American ideals, and uphold the rule of law and the Constitution.

Requirements

Must be a U.S. citizen, national, or owe allegiance to the U.S.
May require a one-year probationary period.
Must meet qualifications requirements by the closing date of the announcement.
Position subject to pre-employment background investigation or higher-level clearance.
Financial Disclosure, Drug Testing, and/or Travel Requirements may differ based on duty location/NASA Center.
A one-year supervisory probationary period may be required.
To qualify at the GS-7, one year of directly related specialized experience equivalent to the GS-05 level: Assisting with analysis or testing of IT systems or components to support operational or mission requirements under close supervision; OR Preparing basic technical documentation or status reports in support of IT projects or system activities.
To qualify for the GS-9, one year of directly related specialized experience equivalent to the GS-07 level: Assisting others in analyzing technical or system requirements to help identify issues and support the operation of IT or mission systems; Assisting others in developing, testing, or maintaining software, tools, or system components to support functionality, performance, or user needs.
To qualify for the GS-11, one year of directly related specialized experience equivalent to the GS-09 level: Independently executing segments of IT work (e.g., configuring platforms, developing scripts/components, conducting system tests, or performing systems analysis) and documenting results to support operational readiness and compliance; Resolving incidents/problems by analyzing logs and performance data, proposing corrective actions, and coordinating with customers and SMEs to restore services; Preparing technical artifacts (requirements, design notes, SOPs/runbooks) and communicating findings/recommendations to stakeholders, demonstrating the four core competencies.
To qualify for GS-12, one year of directly related specialized experience equivalent to the GS-11 level. Leading complete work packages or projects-defining scope/methods, integrating configurations across systems, conducting cybersecurity/control assessments, and ensuring conformance with standards and architecture; Serving as a technical resource-reviewing/approving submittals, adjudicating technical issues, and advising management on trade-offs, risk mitigations, and investment decisions using competency-based practices; Establishing and tracking service performance measures (availability, capacity, reliability, customer satisfaction) and driving process improvements.
To qualify for GS-13, one year of directly related specialized experience equivalent to the GS-12 level. Acting as a senior specialist/SME for one or more specialties (e.g., enterprise architecture, network services, security, applications), integrating cross-functional inputs and overseeing compliance and quality across projects; Leading multi-stakeholder initiatives-negotiating priorities, resolving complex integration issues, and aligning solutions with mission, architecture, and governance; Institutionalizing best practices and standards (e.g., architecture blueprints, secure configurations, change/asset management) and mentoring staff using competency-based frameworks.
To qualify for GS-14, one year of directly related specialized experience equivalent to the GS-13 level. Providing enterprise-level IT leadership-setting technical direction, establishing governance, and aligning portfolios with mission, policy, capital planning, and enterprise architecture; Steering complex modernization/acquisition efforts; approving technical baselines, adjudicating high-impact trade-offs, and overseeing verification/validation strategies within a competency-based hiring and assessment context; Driving organizational capability-defining competencies and metrics, championing skills-based practices, and representing the program to senior leadership and external partners.
To qualify for GS-15, one year of directly related specialized experience equivalent to the GS-14 level. Leading enterprise-level information technology programs, strategies, or modernization initiatives involving complex systems, services, infrastructure, cybersecurity, or emerging technologies; Directing the analysis of complex technical, operational, security, and business requirements and developing enterprise IT strategies and solutions that advance organizational priorities, mission effectiveness, and technology modernization; Serving as a senior technical advisor to executive leadership and key stakeholders on enterprise IT strategy, architecture, investments, cybersecurity risk, emerging technologies, and high-impact technology decisions.
Must have IT-related experience in the competencies listed in the 'How You Will Be Evaluated' section.
Resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience.

Nice To Haves

Candidates should be committed to improving the efficiency of the Federal government.
Candidates should be passionate about the ideals of our American republic.
Candidates should be committed to upholding the rule of law and the United States Constitution.

Responsibilities

Plan, design, and deliver IT services and solutions across one or more specialties (e.g., systems analysis, applications, operating systems, network services, security), ensuring alignment with organizational mission, architecture, and policy.
Develop and maintain technical documentation (requirements, architectures, configurations, SOPs, test plans, runbooks) and ensure configuration/change-management traceability throughout the system lifecycle.
Conduct analyses and evaluations (e.g., performance, capacity, reliability, cybersecurity risk) and recommend improvements or remediation to meet service levels and compliance standards.
Administer and integrate platforms (servers/operating systems, cloud services, databases, network infrastructure) including installation, configuration, patching, monitoring, and incident/problem resolution.
Lead or support projects—define scope and milestones, coordinate stakeholders, manage risks and dependencies, and brief leadership on status and technical decisions.
Advise customers and leadership on IT strategies, standards, investment/capital planning, enterprise architecture alignment, and information security controls.
Implement and enforce cybersecurity practices to protect confidentiality, integrity, and availability of systems and data (e.g., planning, analysis, development, maintenance, and enhancement of security programs and tools).
Measure service performance and customer outcomes using metrics and analytics; drive continuous improvement and skills-based practices consistent with OPM’s competency-based standard.
Perform a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees (for supervisory positions).

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

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