Information Technology Specialist I - Starting Pay: $26.87-$29.65 Per Hour Doe
About The Position
The Information Technology Specialist I performs Help Desk functions for computers, email, Internet access, applications, printers, copiers, scanning services, phones, audio/visual equipment, and other computer-related hardware and software. The role requires troubleshooting and problem-solving, and maintaining computers and peripheral equipment connected to Eddy County’s diverse network. The employee must keep secured and sensitive information confidential and be trustworthy, self-motivated, detail-oriented, and customer-service focused. The employee may be required to work irregular hours, respond to callback requests, and attend job-related meetings and training. Other duties may be assigned.
Requirements
- High school diploma or GED.
- Two years of experience with computer systems troubleshooting.
- Four years of experience with Windows platforms.
- Valid New Mexico driver’s license and ability to be insured; no DWI convictions and no more than two moving violations in the past three years.
- No illegal drug use within the past three years.
- Ability to understand and communicate in English, verbally and in writing.
- Trustworthiness, self-motivation, attention to detail, and good customer service skills.
Responsibilities
- Provide Help Desk support for computers, email, Internet access, applications, printers, copiers, scanning services, phones, audio/visual equipment, and other computer-related hardware and software.
- Troubleshoot problems and apply problem-solving techniques.
- Maintain computers and peripheral equipment connected to Eddy County’s network.
- Keep secured and sensitive information confidential.
- Respond to callback requests, work irregular hours, and attend job-related meetings and training as required.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
